giraffetools.com

4.9
4.9 Based on 160 reviews

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Average Rating

4.9

/
5

160 Reviews

5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Kelvin Luna
Absolutely love this charging hub

Absolutely love this charging hub. No more cluttered charging area. I can rapid charge all my camera gear at one time. Absolutely love it

5
Date of experience: Sep 05, 2025
Todd Bryzgel
Great customer service from chassy

Great customer service from chassyIssue was resolved immediately Would definitely buy from giraffe tools again just for the customer service

5
Date of experience: Sep 05, 2025
Larry Ballard
Tina was extremely resposive and…

Tina was extremely resposive and resolved my issue quickly and completly. It's very satisfying to see that great customer service still exist. Great product and great service.

5
Date of experience: Sep 04, 2025
Sonny coughlin
I needed a nice light hose so the wife…

I needed a nice light hose so the wife can water the plants and garden around the house without having to pull a heavy hose or water can around. Found the Giraffe retractable hose and we fell in love with this thing. Works great and looks great. I did have 1 slight little hiccup with it, but Giraffe has amazing customer service. They where able to swiftly resolve without any hesitation. I highly recommend and would buy again.

5
Date of experience: Sep 04, 2025
Joel Dyment
Great customer service nice product

Great customer service nice product

5
Date of experience: Sep 04, 2025
Cory Fehr
10/10

Outstanding service had a issue after over a year after purchase and they immediately made things right highly recommend

5
Date of experience: Sep 03, 2025
Paul
Warranty replacement done well…

Giraffe tools made a warranty replacement convenient and easy to deal with. Thanks to Fancy for solving our issue.

5
Date of experience: Sep 02, 2025
Liz Cox
Best warranty service & response I’ve ever received.

I’ve NEVER experienced a response as quick and efficient as Giraffe. Called the company September 2 instructing me to send an email with short video of problem, explanation, hose off track preventing it from winding, and purchase details. On September 8 a replacement was setting on my porch.

5
Date of experience: Sep 02, 2025
ERWIN CASTELLANOS
While I had some product difficulties 6…

While I had some product difficulties 6 months after owning, the support team was amazing in helping me rectify the situation very quickly and pleasantly. Will definitely buy more products!

5
Date of experience: Sep 02, 2025
Bravo Maldini
The Giraffe Garden hose is solid one to…

The Giraffe Garden hose is solid one to have. Pretty nice to have at your garden and works properly. In my case it got malfunctioned once and they replaced it for me. I recommend it because these are trusted.

5
Date of experience: Sep 01, 2025

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