Review Time
This is a very sturdy Metal Water Hose reel with Hose feeder that alternates the hose back and forth on the reel. It is heavy enough with your hose to reel it in without the cart tipping. I received the product with an axle that was too short to go thru both wheels but Giraffetools immediately responded and sent out a new axle which fit perfectly thou it took about 2 weeks to ship. My previous hose reel was all plastic and constantly had plastic parts breaking and leaking. The plastic reel would also frequently tip over while winding in the hose. I blow the lines out and store in a garage during the winters.
The pressure washer I bought (2900PSI) works great! Really convenient to use, plenty of power and no mess. It makes cleaning your car really enjoyable. What's even better is the after-sale customer support. I had an issue with my pressure washer and Giraffe Tools were prompt to find a solution for me, which makes me feel confident in buying other products from them.
I’m thoroughly impressed with Giraffe Tools’ customer service. When my wall-mounted pressure washer needed replacement, they handled everything quickly and professionally—no hassle, no delays, and no charge. It’s rare to find a company that stands so firmly behind their products and treats customers with genuine care. Their support team was responsive, courteous, and made the process effortless. Because of this experience, I’m now considering their vacuum line as well. Highly recommend Giraffe Tools for both quality and integrity.⭐️⭐️⭐️⭐️⭐️
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