Review Time
Last year I purchased the Giraffe retractable hose. I was impressed with the installation, appearance and functionality. I didn't realize how long 115 ft was until I extended this hose. But the best part was how it retracted. Gone are the days of sweating while trying to rewind a manual reel. This by far is the best home accessory I can think of. The hose did developed a leak but the company quickly resolved my problem with no hassle. Incredible customer service. This is a must have product. Thank you!
I've been using giraffe tools for a year now apart of my mobile detailing business & I absolutely love everything about them. I've had to reach out to customer service and they have an excellent support team very prompt and thorough.
5 Stars!This company has been fantastic to deal with. Their customer service representative, Lea, was informative and responsive. They manufacture a high-quality product, and I would recommend them without hesitation to friends and family. I had a small issue with my recent order, but it was handled quickly and professionally. Five stars to Lea and the entire team at Giraffe Tools!
We purchased two different hose reels from Girafe last fall and have been very pleased with the product. One of the reels starting not reeling back in after about 10 months and customer service was very prompt in assisting. They sent out a replacement the very next day after we sent in a video of the product not working. I’d recommend their product and service! Brian C
I am a very happy customer of giraffe tools. I use my wall mounted pressure washer a lot. It has been a great unit, but I noticed a small leak and sent a video to the company to see if I could order that part. That’s when Doris & Fancy reached out to me and said they would replace my unit for free. Then I noticed when they sent me the new unit it was an upgraded model. I would recommend any giraffe product based on my experience with their customer service.
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