gls-france.com

3.5
3.5 Based on 10.3K reviews

GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent....

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Average Rating

3.5

/
5

10.3K Reviews

5 Star
58%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
34%

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tailored autos
Fantastic customer service

Fantastic customer service, always so helpful, katrina is especially kind and caring and helpful 5 stars a must

5
Date of experience: Feb 18, 2026
Elliot
Excellent as always…

We are overwhelmed by the support and care that Anthony Wood & his team provided us. He is incredibly approachable and personable as well as knowledgeable. We’ve no reason to look any further for our warranty needs. Thanks Anthony & Team.

5
Date of experience: Feb 18, 2026
Chris Branton
We are a dealership that have been…

We are a dealership that have been using AA warranties for around 6 months now. We find its a great selling point for our stock (3-5 year old cars / vans) and good peace of mind for our customers. Claims have been dealt with quickly and professionally. Our account manager Katrina is always at the end of the phone if we need anything. I recommend this service.

5
Date of experience: Feb 18, 2026
Angela
My experience was better then expected

My experience was better then expected. Personally I dont play games on my phone but wanted something stimulating and enjoyable at the same time. I received just that playing a game on their platform! I am excited to keep going, playing, winning! Lol! Its been so fun. When I reached out to customer service I was responded to quickly amd issue was resolved on 1 email. Thanks! Start playing!

5
Date of experience: Feb 18, 2026
Alan
Don't waste your time with MyChips

Don't waste your time with MyChips. I was doing the 'Survivor Idle Run' offer, and everything was tracking fine until level 100. As soon as I reached the higher goals (level 150) with great efficiency, they stopped tracking. Support answered quickly but only paid HALF of what was owed and then DELETED the entire offer from my dashboard so I couldn't finish the rest of the campaign. They act in bad faith when they see a player is going to reach the big prizes. Avoid at all costs.

1
Date of experience: Feb 18, 2026
Nicole Facchetti
Very fast

Very fast! They managed to solve the issue with the rewards in just a few minutes ✨

5
Date of experience: Feb 18, 2026
Paige
If I could give 0 stars I would.

If I could give 0 stars, I absolutely would.My experience with GLS has been beyond unacceptable. I missed my parcel delivery because I was at work — which is completely normal — yet there was no delivery card left, no clear contact details, and no information about where my parcel was being held or how I could collect it.When I contacted customer service, I was clearly told that my parcel would be delivered to a local shop near my home for collection and that I would receive a notification once it arrived. I relied on this information and waited. Five days later, instead of a collection message, I received an email saying the parcel was out for delivery again to my home address.After calling again, I was then told the parcel was being returned to the sender. Just that it was being sent back.When I explained that their colleague had previously told me it would be sent to a local store, they asked me for the name of the employee I had spoken to — something I obviously had not written down at the time. I then asked if they could check the logs of my previous call, including the specific date and time, and was told there were no logs of phone calls. How a delivery company claims to have no record of customer service calls is beyond concerning.To make matters worse, when I asked to speak to a supervisor or manager, I was told there wasn’t one available and that there was nobody above customer service I could speak to. I was then informed there was nothing they could do because they no longer had the parcel and that I would need to contact the sender myself. The call ended with the representative saying, “have a good day, goodbye,” and hanging up — despite the issue being completely unresolved.The level of incompetence, lack of accountability, and poor communication is shocking. I was given incorrect information, left without updates, denied escalation, and ultimately forced to chase the sender because GLS failed to manage a basic delivery properly.This has been one of the worst delivery experiences I have ever had. I would strongly advise others to avoid GLS if possible!

1
Date of experience: Feb 18, 2026
Caio Gomes
Worst service in Ireland

I'm going out of my way to write a review here. This is by far the worst courier service in Ireland.Parcel marked as delivery, nothing in the building post area. Called them, took ages to respond and they replied with a picture of the "Delivery" the driver simply left the parcel outside the building, in the rain, without bothering to intercom or call me.Obviously the parcel was stolen.Now trying to resolve with the worst customer service I've seen in ages. Agents are clueless, no Lead or Manager to follow up.Congratulations, your company is very poorly reviewed for a reason.

1
Date of experience: Feb 18, 2026
Nicole Velasquez- Montoya
My CAPM experience

I started my journey with Gabor and then later Torge came along. Both were super supportive, attentive and patient with me along the way. They planned, adjusted and came with solutions to adapt my learning to real life and the uncertainties of it to reach my final goal of getting my certification. I would recommend their team anytime!

5
Date of experience: Feb 17, 2026
Hemali Solanki
I am grateful to have Nandita mam as my mentor towards my journey as a therart practitioner. She is

I am grateful to have Nandita mam as my mentor towards my journey as a therart practitioner. She is very good at explaining and her voice is clam and profound. Her team is also very polite and accessible. All the sessions i have attended has made me clam and a better person. I can see myself healing and become a more grounded person. Thank you mam for everything 🙏 I highly recommend to go ahead and have her as your mentor in journey as a healer.

5
Date of experience: Feb 17, 2026

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Business Details

  • GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent.

  • language https://o211375.ingest.sentry.io/5826609

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