grangeinsurance.com

4.8
4.8 Based on 140 reviews

Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protectio...

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Average Rating

4.8

/
5

140 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Matilda Howard
UNDERSTANDING AND HELPFUL

understood my claim and was very polite and helpful

5
Date of experience: Apr 10, 2025
Jonny Anderson
Excellent Claims Representative

Mother nature put us in a very unfortunate and stressful circumstance, but our claims representative Nicole Murray made Grange's part of the process absolutely stress free. She showed compassion, explained everything from her end, listened to everything on our end, gave us tips for the future, and we cannot thank her enough. She is definitely a major asset to the Grange Insurance team!

5
Date of experience: Apr 09, 2025
Hitman7411061
Amazing people

Nat’e and young man was very helpful in explaining the process of our home and what needed to be done and did a very great job, and so did the young man, thank you so much for your help n understanding I was very worried about our home being affected of weather damage. But I am so happy and appreciative of there help. My apologies I didn’t remember the young man name,but they both made me fill better with choosing grange.

5
Date of experience: Apr 04, 2025
Willard Cooper
Knowledgeable and Prompt

Karen was a great resource and representative for Grange. She was able to clearly identify the information needed and process our claim promptly. Appreciate the positive experience while having to deal with a claim loss.

5
Date of experience: Apr 01, 2025
Lindor Bell
Mark was very helpful

Mark, my adjuster, listened to me and was patient about helping me resolve my claim. We have had Grange Insurance/Integrity for many years and have always felt we receive excellent service.

5
Date of experience: Apr 01, 2025
Lillie Ross
Smooth And Easy Claims Experience

Very smooth and quick process with clear instructions on what was required to get my claim moving and finalized. Very happy with the experience. Mark was very easy to work with and responded quickly.

5
Date of experience: Apr 01, 2025
Gary was awesome!!!!!

Gary was awesome! He was professional, knew what he was talking about and made it very easy for me to understand. He is the best!!!

5
Date of experience: Mar 27, 2025
Aurora B.
Mark provided excellent customer service

Mark was very nice, genuinely showed concern . He processed the claim very quick. And was very fair . I appreciate the excellent customer service on this claim .

5
Date of experience: Mar 27, 2025
Very professional

Jonathan was very professional, straight to the point and knew a lot about roof issues. He was a pleasure to deal with

5
Date of experience: Mar 26, 2025
Norman Coleman
Nicole Murry made the process of dealing with our claim easy and straightforward.

Nicole Murry made the process of dealing with this claim much easier than we expected. She was very prompt, and was able to get there while the mitigation process was just beginning. She was very efficient in her analysis. I hope we never have to deal with a claims adjuster again, but if we do, we hope it would be her.

5
Date of experience: Mar 25, 2025

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Business Details

  • Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. See more

  • call 18004220550
  • language https://www.grangeinsurance.com

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