grangeinsurance.com

4.8
4.8 Based on 140 reviews

Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protectio...

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Average Rating

4.8

/
5

140 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Barbara Fisher
Matt was my insurance claims person

Matt was my insurance claims person. Excellent customer service and communication. There were a couple of things I did not understand and he helped walk me through and explain things to me! Seamless process! Compassionate! Thank you!!

5
Date of experience: Jul 11, 2025
Mehitable Long
Our experience with Michael Lambright…

Our experience with Michael Lambright was outstanding. He answered all of our questions regarding our claim and was always quick to respond to our emails. We highly recommend him—he is professional, knowledgeable, and efficient.

5
Date of experience: Jul 07, 2025
Galton
We had a bad prior experience with a…

We had a bad prior experience with a different team member but Devin made this process smooth and explained everything so I would understand it-she is WONDERFUL!

5
Date of experience: Jul 07, 2025
Taylor P.
Jeff was the greatest

Jeff was the greatest, my house was destroyed by fire and Jeff was so present with handling my claims I lost my boyfriend in the fire and Jeff was totally sympathetic towards the fact I recommend grange insurance to anyone this company cares about the client I know for a fact because I lived it.

5
Date of experience: Jul 07, 2025
Thank you, Stephanie

Throughout the process, Stephanie maintained good communication, was informative, helpful, and thorough. I appreciated working with her in what could have been an overwhelming process.

5
Date of experience: Jul 01, 2025
Homer Smith
Very instructive

Very instructive, very personable, happy to have done business with her.

5
Date of experience: Jul 01, 2025
Marsha Brooks
Highly Recommend!

We recently switched to Grange Insurance and were not sure what the customer experience would look like as we had never used them before. However, after recently working with after a tree falling on our house, I can confidently say they’ve been fantastic. Ralph in particular was timely and detailed with his responses. We are thankful for all of the help we have received from Grange so far!

5
Date of experience: Jun 30, 2025
iitsa9562
My sump pump failed during a storm…

My sump pump failed during a storm causing water to flood my basement back Up sewer and drain. My claim adjuster Kacie Foard help me navigate my claim process with ease. I have never had such exceptional customer service she listened and handle my case with care and urgency !. There are just not enough words to express my gratitude Thank you Grange insurance company for having Staff like Kacie Foard on board !!!…

5
Date of experience: Jun 27, 2025
Discussion of Insurance Claim

Linda was great, answering all my questions.

5
Date of experience: Jun 25, 2025
Wes F.
Raymon Durham was great at explaining…

Raymon Durham was great at explaining the process of the claim. Very responsive to all my questions. Did a fantastic job.

5
Date of experience: Jun 25, 2025

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Business Details

  • Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. See more

  • call 18004220550
  • language https://www.grangeinsurance.com

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