Review Time
As soon as we filed a claim, we had a representative on it. Mandy worked with us and pretty much "held our hand" as we walked through that horrible experience of loss. From the time we filed our claim until we were notified of getting our insurance payment to cover the loss was 12 days which is unheard of- plus we were dealing with a death in our immediate family at that same time. We are very thankful for the help from Mandy- I would highly recommend Grange!!
Sarah was excellent—she responded quickly and even left voicemails when I missed her calls. She was caring, compassionate, and incredibly efficient. In contrast, the representative I spoke with before her was rude and unresponsive. Please keep Sarah on your team—her professionalism and dedication truly stand out.
Angela M with grange insurance made a very stressful process fairly simple. Communication was extremely clear and she was able to help guide us through every step of the process. We were very lucky to have her and the team at grange to help us through these times.
I was impressed with how fast Deron was able to visit and assess things on the same day! He is knowledgable and helped explain things well. This was my first claim I have had to file. His email follow up was also quick and thorough and made the process very easy.
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Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. See more
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