hern-crabtree.co.uk

4.9
4.9 Based on 200 reviews

Hern & Crabtree are Cardiff’s longest-established independent estate agents. Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services. We are dedic...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

200 Reviews

5 Star
92%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
1%

Filtered Reviews

Filter Reviews

Review Time

Jasmine P.
Very reliable

Very reliable, responds promptly. No job is too difficult for the team. Would use again without hesitation.

5
Date of experience: Dec 31, 2018
Shelley Baker
Happy purchaser.

I bought through Hern and Crabtree and they were good at keeping me informed about any issues regarding the vendor.

4
Date of experience: Dec 01, 2018
Sawyer Walker
A wonderful team

An honest, helpful company. They did what they said they would do. Excellent.

5
Date of experience: Oct 21, 2018
Warder55
Mike

Mike, Owen and Jo have been fantastic in assisting my wife and I with our quest to find an bigger house in Llandaff.They have remained patient with us during the ups and downs of moving home and I couldn't recommend them more. Thank you to everyone at Llandaff branch, hopefully we wont need to move again but if we do then we will certainly be requesting your services.Best wishes,Mike & Jo

4
Date of experience: Oct 14, 2018
Eadwulf
Professional and helpful

Professional and helpful, our house was on the market within days and sold in a week

5
Date of experience: Oct 06, 2018
Rupert Long
My experience of Hern & Crabtree

All the staff I dealt with were always positive and helpful. Always on time for appointments.They were very good at giving feedback.I thought that the fact that they had someone dedicated to chasing solicitors etc was a very good idea, and she did liaise closely with my solicitor, passing on information immediately.All in all, a very good experience.

5
Date of experience: Oct 06, 2018
Excellent service!

Worked well with us to sell our house quickly - in fact we sold on the first day of viewings!Helped us to realistically price the house and to coordinate all viewings. Have used before and would definitely recommend !Thank you 😀

5
Date of experience: Oct 06, 2018
Claire Morris
Very happy with the service I received…

Very happy with the service I received from the moment my house was valued, put on the market and sold. Would recommend Hern & Crabtree to others and also use them again in the future if required.

5
Date of experience: Oct 06, 2018
Heywood Powell
Owen was my point of reference but Mike…

Owen was my point of reference but Mike and his Ladies ably supported him . Deceased property sale with Japanese Knotweed rearing it's ugly head at the 11th hour but all overcome . Very good communication channels and a great sense of humour from all staff which counted for a lot. Will definitely be using them again without hesitation

5
Date of experience: Oct 06, 2018
Wayne C.
A mixed experience

The process of selling our house started well. The valuation was good without being unreasonable and the photos and brochure were of high quality. An offer was made and agreed quite quickly. Mike and Owen in the Llandaff office were helpful throughout this. However, getting from an agreed price to exchange and completion was something of a nightmare and in my view this phase could have been managed much better, especially given that another local branch of H&C was handling the sale of our purchaser's house. Agreed dates for exchange and completion were missed and in the end we completed nearly 3 weeks after the date that everyone had previously agreed to, having exchanged contracts at 4.45pm the previous day. As well as incurring additional costs for the storage of furniture that was moved on the originally agreed date (otherwise we would have incurred cancellation charges) and multiple postponements of arrangements with builders, energy providers, internet providers, and so on, this was a nerve-shredding experience.

3
Date of experience: Sep 12, 2018

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Hern & Crabtree are Cardiff’s longest-established independent estate agents.

    Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services.

    We are dedicated and passionate about what we do and our highly experienced teams add immense value to each unique customer journey.

    Our focus is helping to sell your home in the best way possible, using our experience to make it a smooth journey for you.

    A stylish, understated and trusted brand since 1849, marketing your property with Hern & Crabtree lends value to any transaction. The care we take with our advertising is second to none, and we respect and treat every client’s property with the same consideration as we would our own.

    We also understand that behind every property there is a person, and that person will have a unique set of circumstances that must be considered and catered for. Always focused on transparency and communication, everything we do is built around our clients and their needs, giving them not just want they want, but also the peace of mind that the very best result has been achieved on their behalf.

    We understand that moving home can be a stressful time, and our approachable and caring team are here to make sure that your experience is handled properly. We treat our clients as though they are our friends and family, perhaps that is why we have successfully helped people move for over 170 years.See more

  • email info@hern-crabtree.co.uk
  • call 02920780240
  • language https://www.hern-crabtree.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More