hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

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Review Time

Serena Johnson
Cannot use it if you have not downloaded software in approved country

I bought the device in the Uk but then moved abroad and could not download the software or use the device. I think this is unreasonable

3
Date of experience: Apr 23, 2023
Mihai Tudor
Customer service awful

Customer service awful

1
Date of experience: Apr 23, 2023
Leon B.
Terrible after service

The Aktiia bracelet worked for a few days then would not connect to my phone. That was over 3 weeks ago and despite numerous e mails back and forth there has been absolutely no resolution and they have not been in contact for over 5 days despite saying they need 3 days to respond. Absolutely useless after service and they don’t seem to care. Interesting that they need 3 days to respond as they are so busy dealing with issues. Do not buy !!!!

1
Date of experience: Apr 21, 2023
Abe Morgan
Reliable, works well, app could be massively improved

Buying was easy. Product working as advertising. Haven't needed customer services or tech support so cant comment on that.The bracelet is comfortable and battery life is 1-2 weeks. The bracelet has a fiddly watch strap style clasp and would benefit from a more modern apple watch style nylon loop.The app is OK but absolutely needs integration with apple health because the aktiia cant see workouts (after which BP might be elevated) or wake/sleep data, location etc. Might it be there is some deep ML could be applied to find trends where and when your BP is high based on lifestyle and environmental factors?Graphing is limited to day, week, month views. Its not possible to define a custom range. The very useful trend of "you spent x% of time within range" is only available intra-day, not for a week or month.The colour ranges given appear not to take age into account - ie they are absolute. So if you're older your BP might be reported as elevated even though its totally normal for your age.It can produce a nice detailed PDF report to give to your doctor. Whether they'll accept data from a "new-fangled" device might vary!So, in summary it's comfortable and works. It will tell you what your average BP was over a day, week or month but beyond that you'll have to figure anything else for yourself.UPDATE 31-May-2023New version of the app addresses many of the niggles above just leaving apple Health integration. Only thing is since recalibrating, my levels have dropped from orange back to green. Recalibrated a couple of times to confirm. So it would appear the first month of readings might have all been wrong.

4
Date of experience: Apr 21, 2023
TheTueur92
Easy to set up

Easy to set up. Good battery life. Very neat. Accurate BP readings day and night. Reassuring averages every day. Takes away concerns. Was able to give printout to my Dr who was impressed with the report.

4
Date of experience: Apr 21, 2023
Darvin Long
Excellent tool but need more confidence in readings

After a while I didn’t notice I am wearing the bracelet and it is providing useful information in understanding my blood pressure. Providing averages throughout the day and night I need not worry about individual readings.I have noticed some marked differences between measurements taken at the cuff and bracket. The Aktiia support team have been responsive and are investigating this for me.

4
Date of experience: Apr 20, 2023
Patsy Parker
Excelent device assuming it's accurate

I've had the device for a couple of months . If I can believe the readings then it is an extremely useful health checker. Software is very good too. Only criticism is that you cannot tell the aktiia to take a measurement when you want and the big one is that it isn't waterproof . It's so easy to forget to take it off in the shower

4
Date of experience: Apr 20, 2023
Marie Carter
The updated app is great and the…

The updated app is great and the results are very similar to my home blood pressure unit.Thank you

5
Date of experience: Apr 19, 2023
Yasmin Bell
The reason I didn't give a 5 star…

The reason I didn't give a 5 star rating is that some of my readings were missing from the data the APP showed me. What is the reason for this?

4
Date of experience: Apr 19, 2023
Having been diagnosed with symptomless…

Having been diagnosed with symptomless Isolated Systolic Hypertension I was tasked with taking my blood pressure twice a day which was exceedingly painful. I started looking for other solutions and found Aktiia. I set it up and started using it, validating the results against a morning use of the nhs cuff the GP had given me. After a week I could see a close correlation between the two and when I explained the Aktiia kit to my GP she was happy enough for me to continue using it. The fact that it takes readings throughout the night is great too.

5
Date of experience: Apr 18, 2023

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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