hims.com

3.1
3.1 Based on 261 reviews

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Average Rating

3.1

/
5

261 Reviews

5 Star
31%
4 Star
11%
3 Star
16%
2 Star
11%
1 Star
30%

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Joey Cook
A Disappointing Experience After a Year of Use

I had been a customer for a year, and everything seemed fine. However, my latest encounter has led me to decide against using them again. I was told by customer service that once an order is within 48 hours of processing, it cannot be altered or canceled. But wait—my order isn’t even 48 hours from being processed yet! I've used mail order pharmacies linked to all major insurance providers, as well as private ones, and none have such an absurd policy. It seems designed to penalize those who forget to cancel an order, but it goes further by preventing changes to orders that aren’t even processed yet.

1
Date of experience: Dec 08, 2025
Niall Ross
Skeptical at First, But Thrilled with Results!

I've been using the spray serum for four months now. Initially, I was doubtful but decided to give it a shot. Having inherited male pattern baldness from my grandfather, I noticed significant thinning at the crown of my head and feared I'd end up looking like a monk. Taking a chance turned out to be worth it—after four months, I have new, full hair growth. While I often heard that there’s no miracle solution for hair loss, this spray has been a game changer for me. It's truly lived up to the hype! Thank you to the team for restoring a level of confidence I didn’t realize I had lost. The investment is minimal compared to having my hair back. I know I could have opted to shave my head and embrace baldness, but I'm really happy with my choice.

5
Date of experience: Dec 06, 2025
Nayyzo89
Disappointed with lack of progress

I've been in contact regarding my concerns about the high cost of injections, yet I'm not seeing any results. After a month and a half, I have actually gained a pound. I'm following the guidelines and feel very disappointed being told to just wait for results.

1
Date of experience: Dec 04, 2025
Orion Clark
Significant improvement noted...

I've noticed a significant improvement in the bedroom. My partner and I are incredibly pleased with the outcomes. I hadn’t mentioned seeking treatment, but she noticed the change herself and inquired about what I had done due to the difference it's made.

5
Date of experience: Dec 04, 2025
Katey R.
They listened and provided the help I needed.

The team listened to my concerns and provided me with the necessary medication.

4
Date of experience: Dec 04, 2025
WC52
Caution advised with this service

Exercise caution with this service. Following their plan, I was unable to lose weight. The subscription automatically renews unless canceled, and I received no notification that it was due; it's solely on you to check on their website.

1
Date of experience: Dec 04, 2025
ImDokaan83
Fast and straightforward process.

The process was fast and straightforward.

5
Date of experience: Dec 04, 2025
Garth Reed
Notable improvement

My hair feels thicker, and the thinning area on the top of my head seems to be decreasing slightly.

4
Date of experience: Dec 03, 2025
Alfred Rogers
Excellent service

Exceptional service, care, privacy, and quality products.

5
Date of experience: Dec 03, 2025
Cyrus Carter
Frustrated with no results.

I've been reaching out to express my frustration about spending a lot on injections with no results. I'm a month and a half in and have actually gained a pound. I'm following the guidelines and am very upset being told to just wait for results.

1
Date of experience: Dec 03, 2025

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