hkjewellery.co.uk

5
5 Based on 120 reviews

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued t...

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Average Rating

5

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5

120 Reviews

5 Star
98%
4 Star
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3 Star
1%
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1 Star
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SK19
I absolutely love my new bespoke ring

I absolutely love my new bespoke ring. Nirupama took the time to really understand what I was looking for and offered her professional thoughts and ideas and brought it to life even better than I’d imagined. The ring is stunning and the craftsmanship fantastic. For a unique and meaningful piece of bespoke jewellery I would 100% recommend Nirupama and the team at Harriet Kelsall.

5
Date of experience: Jul 26, 2025
Tamara B.
Incredibly talented team

I worked with Abigail on my wife's engagement ring and wedding band. She was so patient and turned my ideas into a beautiful sketch, which was then turned into a gorgeous ring by her talented colleagues Chung Shan-Fung and Rachel Jones. The wedding band is a perfect match for the engagement ring. My wife adores the set and keeps getting distracted looking at it 😄 Absolutely recommend Harriet Kelsall to anyone who is looking to have a tailored, unique ring made!

5
Date of experience: Jul 18, 2025
Pepper C.
Our experience was excellent!

Our experience was excellent and we are incredibly happy with how our rings turned out. Our designer Alec was brilliant, very knowledgeable and talented. Neither of us really knew what we wanted but he brainstormed ideas with us until he created a design which is perfect. We highly recommend them.

5
Date of experience: Jul 17, 2025
Bespoke necklace. Great experience from start to finish.

Great experience from start to finish. Bethany was wonderful throughout, from initial contact via email to drawing up designs and making modifications and tweaks to suit what we were after. Lovely to deal with both via email and in person. We were delighted with the final design and even more impressed with the completed necklace. Thanks to Bethany and the whole team at HK!

5
Date of experience: Jul 14, 2025
OxyGeNe_97
First class from the off!

From the moment I first made contact, Alice and her team were first class! I had approached a number of other companies, however the way HK dealt with me really stood out. Their attitude was positive and I felt genuinely valued... Like they were doing something for me (my partner) rather than a 'job'. I cannot recommend their service and quality enough - exceptional

5
Date of experience: Jul 03, 2025
TheIlyaPlay
I worked with Alice who designed an…

I worked with Alice who designed an Engagement ring for me. From start to finish she was incredibly helpful and her designs far exceeded my expectations. The ring was created to an extremely high standard and my now Fiancé loves it. I'd 100% recommend Harriet Kelsall - the entire team is great.

5
Date of experience: Jul 01, 2025
Just picked up second piece of…

Just picked up second piece of commissioned jewellery from Harriet Kelsall. This time the piece was designed around diamonds from my wife's grans' engagement ring. The designer was able to really enhance the impact of what were, in reality, quite ordinary diamonds, into a stunning necklace pendant that just shines. Brought my wife to tears. The craftsmanship is exceptional - as a scientist I had many many questions on how craftsmen turn a design concept into a physical object - they have a full audit trail of the whole process, from design to build and it is fascinating to see how much work is involved. My wife now has a unique piece of artwork that has real emotional significance to her, made with such high craftsmanship that it is likely to be around for centuries. These things are priceless.

5
Date of experience: Jun 30, 2025
Sawyer Cooper
Bespoke engagement ring

I was eager to get a bespoke engagement designed for my partner, something unique that embodied her personality and what she means to me.From the second I met Alec, I knew I was in good hands. He listens attentively and the whole way through the process I always felt our engagement ring was the most important thing in the world. I can't him enough for the gorgeous ring he created.

5
Date of experience: Jun 29, 2025
Gladys Butler
We had an excellent experience…

We had an excellent experience designing our bracelets at Harriet Kelsall. We weren’t sure how we wanted to incorporate my Grandmother’s wedding rings into bracelets my daughter and I could wear every day, but Alice came up with these wonderful bangle designs which worked perfectly. The whole process from beginning to end felt special so we would highly recommend!

5
Date of experience: Jun 24, 2025
Beatrice Fisher
Fairtrade gold bangle commission

I was looking for a jeweller able to work with Fairtrade gold to make a bangle incorporating a couple of meaningful quotes. Alice Rochester was as excited to be working on my gold bangle project as I was to have it made. Having explained what I was looking for, the links to previous HK projects and initial sketches showed she had understood what I had in mind, and presented me with appropriate options. The finished item was exactly what I hoped for. I did have to stretch my budget rather more than I hoped - having been reassured initially that what I was suggesting was feasible, when the formal quotes came in they were rather higher than I hoped, but I accept I chose a poor time, given global record gold prices to commission a gold item. Communication and progress updates were generally good. The finished item was ready for my deadline.

5
Date of experience: Jun 20, 2025

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Business Details

  • Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service.

    Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality.

    We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024.

    Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish.

    At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.See more

  • email enquiries@hkjewellery.co.uk
  • call 01462790565
  • language https://www.hkjewellery.co.uk

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