Review Time
I went with my husband, Chris and 25 year old daughter Emma to Harriet Kelsall's as I knew they designed quality rings and Chris wanted to give me an eternity ring. We sat with Alice and between the 4 of us we designed my ring; Chris wanted me to have platinum, Emma liked the aqua sapphires and I thought the diamonds complimented them well. Alice helped us put them together and my scatter ring was drawn!I wear the ring everyday and it brings me great happiness!
Designing a bespoke dress ring using stones from my Mother's engagement ring and my engagement ring has been a personal and emotional task. Alec in the Cambridge shop proved a sensitive guide, listening to my ideas and drawing them into a beautiful design which the skilled team at the Hertfordshire workshop then turned into a stunning reality. I was kept in the loop during the process and the final ring was ready for the date requested so that I could wear it on my Dad's birthday in memory of him. It is a beautiful tribute to my late parents which I will wear every day with love.
Loved the customer service especially the attention to detail, considerations for practicality and durability, and creativity involved. We are delighted with the beautiful pendant which came with a care package; all so beautifully done and presented. A beautiful 18th birthday gift, just what we wanted. This piece is well loved and is worn frequently!
Alice was fantastic throughout the consultation of the design of a necklace for my wife to celebrate our 10th wedding anniversary, as was Dalia and the rest of the team when I came to collect. The design process allowed for different iterations until I was completely happy that we had size and shape correct, and the communication from the team throughout the process was spot on. Brilliant company and would happily use again.
I felt very comfortable in the hands of Harriet Kelsall.Making an engagement ring is super exciting, but filled with pressure, and their experience and knowledge assured me the whole way through the process. The work they put out is second to none.
My sister and I had decided to recycle our inherited mother’s jewellery by redesigning it all into two rings. We met with Abigail Farquhar at Cambridge and after spending a lot of time discussing with us what might be possible she came up with two different designs for two separate rings for each of us. We were kept updated by Abigail and when the time came to collect them we were over the moon with the quality of workmanship and how the designs had come to life. Thank you Abigail , thank you Harriet Kelsall , we love ,love, love them!!
I have just picked up two rings, beautifully redesigned from four inherited rings, by Alice from Harriet Kelsall. The experience was an utter treat, from the design process to receiving copies of the designs, CAD images and updates on how the rings were progressing. I am delighted with them, the craftsmanship is exquisite, and I can't stop looking at them!!
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Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service.
Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality.
We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024.
Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish.
At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.See more
