holtsgems.com

5
5 Based on 101 reviews

Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-prec...

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5

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5

101 Reviews

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Excellent Customer Service

Excellent customer service - special thank you to Alicja for her amazing guidance when choosing both engagement and wedding bands.

5
Date of experience: Mar 22, 2023
Dane Parker
A Spectacular Experience

I cannot put into words just how wonderful our experience at Holts has been. Sofia has helped my other half and myself at every step of the way, working with us to create a truly spectacular engagement ring. She worked tirelessly to find us the perfect centre stone after we discussed what we were looking for with her, and is so passionate and knowledgeable that every interaction with her has been an utter joy.

5
Date of experience: Mar 21, 2023
Mandy Brooks
Professional and personable

Holts gems were super professional and knowledgeable to help steer me to the perfect ring. They didn’t try to upsell me on something I didn’t want and took the time to advise accurately on what I was looking for with excellent recommendations on a variety of stones. Alicja and Sofia were both happy to take the time to share their knowledge and experience to explore what would be right for me and were able to give recommendations off the back of this, rather than some other places in Hatton garden which could adopt a harder selling line. I was really happy with the ring I bought and with my experience with holts and have since recommended them to friends.

5
Date of experience: Mar 14, 2023
Bramwell
A fabulous experience

I had an amazing experience designing my partners engagement ring at Holts and the execution was exquisite. I would highly recommend Holts for their customer service and craftmanship. The whole process was an absolute pleasure. Alicija and Marianne are a safe pair of hands and were the best, and took the time and patience with me and all my questions to make my ring something truly special. When you experience this level of professionalism, you can’t help but be blown away. This company is a gem!

5
Date of experience: Mar 10, 2023
Dutton Fisher
The kindest, most helpful staff!

The staff at Holts Gems are such brilliant people. They truly care about you as a customer, and work their hardest to make the experience the best it can be. I can't recommend them enough!

5
Date of experience: Feb 16, 2023
Flint Barnes
A smooth, professional experience from start to finish

Sofia at Holts was extremely helpful when it came to designing the perfect engagement ring. She took into account my budget, produced a bunch of options and took all the time that I needed to help decide. She kept me updated on the progress of making the ring and the pick up experience was smooth and easy! Couldn't recommend Holts Gems any higher!

5
Date of experience: Feb 08, 2023
Jeanie
The team at Holts are so helpful!

The team at Holts are so helpful!They really went out of their way to help me choose the exact engagement ring. They are not pushy at all. I wouldn't recommend anyone else!

5
Date of experience: Jan 21, 2023
Kira P.
Congratulations on your website

Congratulations on your website. Simple in presentation and excellent taste. All the best for your company, as well as for your team.

5
Date of experience: Jan 20, 2023
Reyax
Re-making of engagement ring

Holts Gems were very helpful when I had to have my engagement ring re-made just before Christmas. Alicja was very professional and friendly and took the time to explain everything to me as the process was not straightforward. They made a fantastic job of my ring and I would not hesitate in recommending them.

5
Date of experience: Dec 15, 2022
I would highly recommend Holts Gems

I would highly recommend Holts Gems, Alicja and team are helpful, knowledgeable, and reliable.

5
Date of experience: Nov 28, 2022

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Business Details

  • Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design.

    We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services.

    Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.See more

  • email info@holtsgems.com
  • call 02074055286
  • language https://holtsgems.com

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