holtsgems.com

5
5 Based on 101 reviews

Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-prec...

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Average Rating

5

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5

101 Reviews

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Brock T.
Definitely recommend

Definitely recommend. Farah was brilliant. Great service - relaxed and not pushy at all. The ring is absolutely beautiful!

5
Date of experience: Dec 14, 2024
CW73
Excellent

The whole experience was excellent. Sofia was incredibly helpful throughout and made everything go very smoothly. She helped to take a lot of the stress away! The ring is also fantastic. Would absolutely recommend Holts Gems to others

5
Date of experience: Jun 06, 2023
Belinda T.
Great service and perfect ring

Alicja took excellent care of me when choosing an engagement ring and I couldn't be happier with the result!

5
Date of experience: May 23, 2023
Bapt03
Sofia and Lisa gave an excellent and…

Sofia and Lisa gave an excellent and personal customer service helping me find the perfect rings for my fiance within my budget.

5
Date of experience: May 18, 2023
Patrick R.
Excellent service and very helpful with…

Excellent service and very helpful with advice and options.Highly recommend Holts, which we have used for years.

5
Date of experience: May 15, 2023
Perfect

Thank you Alicja You made everything so easy for me.Really appreciate your service. Everyone there was just as professional as you were too.

5
Date of experience: May 03, 2023
Oursort84
Personal, professional, creative and perfect!

The team at Holts took a really personal interest in the piece I was commissioning. They then proceeded in an extremely professional and caring way with great attention to detail. The stones they sourced are perfect and the resulting ring is stunning. I would recommend them to anybody looking for a special gift (or treat for themselves).

5
Date of experience: Apr 26, 2023
Highly recommended!

A friend of ours recommended Holts Gems to us and we had a wonderful experience there for our engagement ring. Lisa and the team took great care of us throughout the process, answering our (many) questions and always being on hand to help and explain. The office has a warm, family-run atmosphere, and it shows in the care and attention the staff show their customers. It was a real pleasure to go through the process and finding what we feel is the perfect ring. Highly recommended!

5
Date of experience: Apr 06, 2023
Sapphire Powell
Perfect personal engagement ring!

Sofia was very friendly and used her expertise to pick out the perfect gem which I had envisioned for the ring, which was a green sapphire with a sort of peridot colour. I went in with some sort of idea of what we wanted but the final ring was far beyond what I had imagined. My fiancée says it's the perfect ring and she wouldn't change anything about it! It was good to have someone so knowledgeable help me pick out the gem and ring style because I went into our first appointment without much knowledge on rings or jewels.The first appointment was a quick call to get an idea for what I wanted in the ring. Then there was an in-person appointment in Hatton Gardens to narrow down the gem and ring style. Then a final appointment to select the final gem and band. Finally a few weeks later the ring was ready to pick up.I couldn't recommend Holts Gems more!

5
Date of experience: Apr 05, 2023
Nancy B.
Engagement ring perfection!

Words cannot describe how amazing an experience we had at Holts with Farah, Sofia and the rest of the team. My partner and I were on a hut for a very unique, coloured stone engagement ring and from the start we knew we were in the right place. After many failed shopping trips we happen to find Holts online and booked an appointment. They were very detailed from the start asking us what sort of stone we were looking for they could have some ready. When we had our appointment with Farah, we expected it to be similar to all others - short, uninformative and unengaging. It was the exact opposite! Farah is not only extremely knowledgeable but is very friendly and cared so much about us and our appointment. One we found the perfect stone, we started playing around with styles and designs and before we knew it an hour and a half had passed and we knew we had found our ring. The process with Sofia from there was incredible too. Her drawings and sketches of the rings were like nothing I've seen before and she helps you every single step of the way. We played around with about 4/5 designs, combining what we liked but also taking Sofia's incredible advice. The coloured sketches we received were beyond beautiful and really brought the ring to life before it was made. The process of making was hassle free and very quick. Sofia made sure to update us every step of the way and when there was one tiny fault in the casting process, she immediately told us that they would be re-doing it for the best ring. Having said this to friends and family, I cannot recommend Holt's enough. They provided a service that we never imaged we would get and are really looking forward to having our wedding bands made there too.

5
Date of experience: Mar 24, 2023

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Business Details

  • Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design.

    We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services.

    Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.See more

  • email info@holtsgems.com
  • call 02074055286
  • language https://holtsgems.com

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