Review Time
Do not do business with them. I have paid £102 including VAT via phone for the organising the plumber service for the next day. I've been sent the confirmation saying this payment will cover the call out charge and there was to be only the repair cost to pay with the specialist. I've been given the contact detils. When called the plumber I've been told there would be another £120 charge for the call out. Plus any work cost. So, basically I was to be cheated on and charged tice for the same service. I have called the Home Services & Repair and asked for the money return. I've spoken to 3 people and I've been only told their manger would contact me within 24 hrs.Manager never called. I claim charge back with my credit card now. Please be carefull when dealing with them or best - do not.
Rang Home Services & Repairs, spoke to Sophie who took a booking fee of £118.82 confirmed a local drain unblocked would attend that day. Martyn the drain unblocker rang, said he'd attend at 5pm same day, told us he was from Glasgow!!! So, not local as advertised, 2 hrs drive away!!! Turned up, un equipped, used what tools we had (albeit borrowed from a kind neighbour) got said equipment stuck down drains, left at 8.30pm, came back next day at 10am, all way from Glasgow, dug a hole close to blocked drain, broke pipe which flooded dug hole with water, filled it back in, said we'd got corroded old iron drains!!! We knew they were glazed pot pipes so didn't ring true, tried pulling stuck rods out by using his tow hook on his car, failed miserably. Offered to cut through all our drain pipes, kitchen drain, bathroom drain and toilet drain so we could place buckets under them to get us moving again and suggested full replacement of drainage system. Left at 12.30pm lunch time but charged us £850.00 Yes £850.00 for 6 hours work. When questioned about this, Martyn the drain man informed us the Home Serives & Repairs who had booked him, was told to charge customer a minimum of £85.00 up to £145.00 per half hour!!!! We paid £700.00 of the invoice as that was maximum bank would allow by a phone transaction. Rang Home Services to complain, Sophie wouldn't listen and put phone down on us. We were left with damaged drains and 17 metres of drain rods stuck down our drains. Have since had to excavate and sort out ourselves the damage the workman caused after leaving us in a worse state than we were in before he arrived. DO NOT USE THIS COMPANY.
Do not use this service they are a con i advertised for an electrician to install my hive thermostat charged me £100 just for him to find an electrician after 4 days finally came then told me he had to change the consumer unit charged me £900 then never came back to install the hive so now I'm £1000 down and still have not got the hive fitted do not use update I have had a professional electrician look at it hes told me that it did not need doing at all he just scammed me out of my money so now I will name him so if anyone gets a quote from this stay clear he will rip you off his name is Mr Ryan A Redmond he lives in the wirrall and his girlfriend is called Laura she may answer the phones be warned .
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Hi & Welcome to Home Services & Repairs
Home Services & Repairs have been established since 1994. We are on call 7 days a week for all types of jobs, services, problems, and repairs.
Call now to have one of our LOCAL Trades People come out to you at a time that suits you. We're here, ready to attend to all your jobs, services, problems, and repairs
Our team is made up of expertly skilled LOCAL Trades People, and we are a well-established company with an enviable reputation built over the last 30 years, we only charge for our time spent in your property by the 1/2 hr with 95% of jobs being completed within an hour (minimum one hour charge applies) so if you allow an hour to get your job, services, problems or repair done we will get you back to normal fast.
The Home Services & Repairs brand, are made up of an outstanding LOCAL Trades People that completes excellent work, which is second to none. Call us, we’re here and on call now to get you booked in at a time of your convenience, however from time to time we may need to alter an appointment time but we will always let you know so you can get on with your day.
Thank you for taking the time to read about us, and we look forward to helping you with any job, service, problem, or repair you may need.
Regards,
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