Review Time
Single parent with 7 year old child. Water streaming under my house. Thought it was from the tap in my kitchen. Managed to get a neighbour to turn off the water. Phoned this company who said someone would be there first thing in the morning. As it was 5pm I bought bottled water to give my child until the repair in the morning. Morning came and went, no plumber. Finally phoned to say he wouldn't be till tomorrow.
When he finally came, he said the problem was the hose from my integrated dishwasher. He didn't do integrated appliances!! A plumber!! I got him to replace my tap with one I had already purchased. For that I was charged £198! and the real problem had not been addressed either. I now have to source a new hose for my dishwasher and find someone who replace it for me. What are plumbers taught at plumbing school these days, if machines like washing machines and dishwashers cannot be fixed by plumbers?? Machine isn't even broken, just the hose pipe from the main water supply. An expensive lesson for a single parent with no knowledge of plumbing.
Single parent with 7 year old child. Water streaming under my house. Thought it was from the tap in my kitchen. Managed to get a neighbour to turn off the water. Phoned this company who said someone would be there first thing in the morning. As it was 5pm I bought bottled water to give my child until the repair in the morning. Morning came and went, no plumber. Finally phoned to say he wouldn't be till tomorrow.When he finally came, he said the problem was the hose from my integrated dishwasher. He didn't do integrated appliances!! A plumber!! I got him to replace my tap with one I had already purchased. For that I was charged £198! and the real problem had not been addressed either. I now have to source a new hose for my dishwasher and find someone who replace it for me. What are plumbers taught at plumbing school these days, if machines like washing machines and dishwashers cannot be fixed by plumbers?? Machine isn't even broken, just the hose pipe from the main water supply. An expensive lesson for a single parent with no knowledge of plumbing.
Hi I would like a full refund about the plumber I booked ist not fair to pay 102£. And when they come over here we need to pay for them 102£ is very expensive.... For nothing just a phone callI would like to cancelled and full refund for.
DO NOT USE THIS SERVICE - TOTAL RIPOFF!I would have given -5 * but no option!I rang this company not realising they were based in Kent! I'm in Somerset.I paid £82.50 + VAT = £99.The person who was coming to me to carry out the work didn't realise that this was charged by them. I would have to pay him a further £70 per half hour. He was legitimate and was horrified, genuinely. Therefore, I paid £99 for the privilege of speaking with someone for literally 5 minutes max this amount.Every time you ring, you are told, please hold, I'm just finishing up a call.They advised I could have 50% of my money back, therefore, still paid nearly £50 for a quick phone call.I will be pursuing this furthere.PLEASE, DO NOT USE THEM
Be warned do not use this company. Awful experience paid £106 booking fee for a same day premium service. Engineer did not turn up and after excuses and lies from call centre was provided with his number only to find he was on holiday in the USA! Call centre refused to return my monies and had to report them to my credit card company. Dreadful experience shoukd not be allowed to trade.
I called to have some doors fitted. I was charged £90 up front and told I would be contacted for fitting to be done. When I asked for the phone number of the fitter I was told he couldn't give me one. The person I spoke to was rude with a horrible attitude. I asked for my deposit to be refunded there and then but he said he couldn't do that. Since then we have managed to get a contact number but they are not answering our calls neither is the person who took the deposit. DESPICABLE COMPANY. AVOID THEM AT ALL COSTS
THIS COMPANY IS AN ABSOLUTE SHAM. DO NOT EVEN CONSIDER USING THEM. FIRSTLY YOU WILL BE CHARGED £75 FOR CONTACTING THEM PLUS VAT, THAT'S £90. THEN YOU HAVE A CALL FROM A WORKMAN OF WHATEVER ILK, IN OUR CASE THAT WAS A FURTHER A FURTHER £65 AND THEY HAVEN'T EVEN STARTED THE JOB YET BUT YOU WILL GET A TIME, SOME JOKE THAT IS BECAUSE NOONE WILL TURN UP. OUR JOB WAS TO FIX THE HOT WATER ON OUR HEATING SYSTEM. WE HAVE MANAGED TO AGREE SOME OF OUR MONEY BACK. THIS IS ABSOLUTELY SCANDALOUS. WITH TIMES AS DIFFICULT AS THEY ARE CURRENTLY WE DON'T NEED THIS. JUST LOOK AT THE REVIEWS FROM OTHERS - 1 STAR AND IF I COULD GIVE MINUS STARS I WOULD FOR DEFINITELY. COMPANIES LIKE THIS SHOULD BE PUT OUT OF BUSINESS. THEY HAVE NO REASON TO EXIST, MANY OF THE REVIEWS ALREADY ARE DESPICABLE SO TAKE NOTE, DON'T USE THEM!!!!!!!!!!!!!!!!!!!!!!!!
Shame there is no facility for 0 stars, took £102 booking fee from disabled person and promised an electrician as we had no power. Was promised someone would be with me by 6pm. I phoned again at 5.45pm and asked if they were still coming and was told that they would not be coming despite being promised, but they could come some time the following day. They are crooks avoid at all costs. Still trying to get refund
DO NOT USE THIS COMPANY. TOTAL RIP OFF. PAID 118 POUND BOOKING FEE FOR A PLUMBER.THE PLUMBER ARRIVED LATE, DIDNT HAVE A CLUE AND I WAS CHARGED 447 POUNDS FOR 30 MINUTES WORK WHICH INVOLVED STICKING A ROD DOWN THE DRAIN AND POURING SOME LIQUID DOWN THE DRAIN.SHAME ON THIS COMPANY AND ITS OWNERS. NEEDS REPORTING TO TRADING STANDARDS.
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Hi & Welcome to Home Services & Repairs
Home Services & Repairs have been established since 1994. We are on call 7 days a week for all types of jobs, services, problems, and repairs.
Call now to have one of our LOCAL Trades People come out to you at a time that suits you. We're here, ready to attend to all your jobs, services, problems, and repairs
Our team is made up of expertly skilled LOCAL Trades People, and we are a well-established company with an enviable reputation built over the last 30 years, we only charge for our time spent in your property by the 1/2 hr with 95% of jobs being completed within an hour (minimum one hour charge applies) so if you allow an hour to get your job, services, problems or repair done we will get you back to normal fast.
The Home Services & Repairs brand, are made up of an outstanding LOCAL Trades People that completes excellent work, which is second to none. Call us, we’re here and on call now to get you booked in at a time of your convenience, however from time to time we may need to alter an appointment time but we will always let you know so you can get on with your day.
Thank you for taking the time to read about us, and we look forward to helping you with any job, service, problem, or repair you may need.
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