Review Time
Honda Cheshire oaks. Have had my car which us registered to my disabled bay for over 6 weeks now. I've emailed phoned live chat.... All promising to call with in 24 hours. Not once have they called. It was recalled on 8th March for 1 day we haven't had it back since then. No explanation of what's wrong with it.ect everytime we have rang they say the same it hasn't been looked at yet. This has had a massive impact on my disability on my quality of life. If we where given any information around this we could have made adjustments we have been left in limbo. They say they trade by the hole croft promise. They have failed on every one of there promises. My son is my carer and also works it's costing him 11 pounds daily to get to and from work he's my driver. Its outrageous the way we have been treated. I've been a prinsoer in my own home due to not having my car it's unacceptable....... please stay as far away from this dealer Cheshire oaks they have 0 customer care 0 compassion. 0 people skills.
I had tried to access your telephone calls to my iphone followng the AA call out to my home but my phone is is not working properly but I think this is what you wish to know:My Honda Hybrid wouldn't start last Wednesday 14/2/24 so I contacted AA and I had an immediate response from "Mark" who said that he could probably arrive at my home by 12.30pm. He arrived just before 12 noon and discovered the problem, spoke with Honda Yeovil to check on one or two things and replaced the starter battery which had failed - it was the original one and 4 years old. I have been a member of AA for many years and my relience on my membership is confirmed by Mark who this solved the problem very quickly and efficiently.
A known fault with my Honda CRV caused an accident that inflicted life changing injuries. An independent licensed examiner confirmed the fault. Honda denied responsibility and asked to examine the car which was on secure hold as agreed with insurer Markerstudy. They then advised the car had been 'accidentally destroyed'. Hondas lawyers then said no evidence due to destruction of car. You can draw your own conclusions. Suffice to say both companies have shown conniving behaviour and a lack of integrity.
The actual service and products used during the service are fantastic. I cannot thank it fault the Derby team at all, excellent customer service, warm friendly and knowledgeable. The MAJOR issue comes from those employed at Head Office who then constantly harass you by calling you twice every single day to try and offer a service plan. This was all covered by the team at Derby but Head Office seem to believe they have the continued right to bombard and harass you all week! Spouting GDPR at my other half as the reason as to their calling is a joke! It’s people like this that honestly put me off having another vehicle from Honda, something which the Derby team know I have been considering.
Bought a ENY1 on PCP and was pressured by the dealer to collect by the end of January to get the deal.Two weeks later Honda HALFED the PCP costs for the car….They knew this was going to happen and we feel we have been duped.It’s a great car but we will never have another Honda because of this misleading practice.
I am disappointed with the parts availability from Honda Australia. My Honda Civic 2018 is in need of seat belt replacements, and it's utterly unacceptable that I've been informed it will take three months due to parts being unavailable in Australia.Honda response about parts enquiryThank you for your further contact regarding your Honda CIVIC 2018 where we wish to advise the following.Your case reference is:0067xxxxWe have been trying to get in contact with you via mobile phone to advise the following.Please be advised the ETA date for the part is the 2nd week of April.Once the part arrives Rex Gorell Honda will get in contact with Werribee Accident Repair Centre to facilitate the repair.Should you require further assistance, please do not hesitate to email or call on 1800 804 954 and please ensure you quote your case number.Kind Regards,Sophia | Customer Relations | Honda Australia T: 1800 804 954 | E: Our dream is to leave blue skies for our children - please consider the environment before printing this email* Store Location: Honda Australia
Have had my new Honda hybrid,automatic now for a month and love it. Bought from the Honda in Cribbs Bristol. Must commend Joe Faulkner for his patience, care and kindness. I am an older driver and found the change to an automatic daunting and all the other new devices on our HRV . However, I love our new car it’s fab and thanks to Joe the transition was so easy and stress free.
My Civic 1.0l has been a nightmare. Turbo failed and has now been at the Honda dealership for 8 weeks. I have just been told due to a back order I am looking at another 8 weeks. I will never drive a Honda ever again. I now have high levels of stress I really could be doing without.
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