Review Time
(Bought online)Easy layout that looks sleek and nice and I could find what I wanted very easily. However, whenever I tried to order on the app it wouldn't work at all. I'd go through all the payment details but it wouldn't process and I was never charged for the attempts. Had to place my order on their website instead.
Great delivery, very quick. Well packaged. However there were a couple of the selectors which had what I would consider short dates. One up November and another December. The rest had fantastic dates well into next year. I had planned these chocolates as a Christmas treat to myself.
So I joined their loyalty thing to get a discount on my first order but never got the discount code. On their website it says live chat. No matter how many times I tried, this was never available. Had to go to a store where the staff were lovely and let me have the discount. Hassle I didn’t need really. I should have got my discount, ordered on line with free delivery. I shouldn’t have had to drive to a store wasting petrol!
Only ordered on Thursday night, arrived Saturday I am sure the recipients will love their gifts as have ordered previously from Hotel Chocolat. The only downside, if it is one, if you order for delivery on a specific date they always arrive earlier than expected
I have been organised and ordered my chocolate advent calendars in good time. The selection was good - the price was unchanged from last year (I think) and I was pleased to be able to use a discount code as a VIP member. They look good and the recipients always seem to appreciate them!
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
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