Review Time
Highly recommended from me 10.out.of.10.the whole team works at poppy court coventry. From the manger wyatt and the senior manager. The cleaner. The Dinner lady. Housing. 21.have done everything possible in this place none stop since they took over. I can't fault any of the for a top class service every time and a top class service for all your kind help and hard work you all do you all need a medal thank you so much for making poppy Court coventry amazing kind regards Terry. ♥️♥️♥️🔝👍
I recently moved in to a property in Nuneaton Warwickshire with My Wife who has many Medical Conditions, not knowing what to expect. We moved in in beginning of November 25. On 28th November 25. We were welcomed by a Keri who was the Housing Manager of our Property as well as other Properties where we moved in to. What a wonderful Female. Nothing is a problem for Keri she has gone above and beyond helping My Wife and I to settle in our Flat. She works in a Professional Manner as is so very friendly. Keri is an asset to Housing 21
The team at Dairy View have been absolutely amazing in the care and attentiveness they have provided my mum following her recent return from hospital. The hospital failed to put a care plan in place, which has put a lot of pressure on us to try and arrange cover to support her during her recovery. However, everyone at Dairy view, including the housing and care managers and the care and cleaning staff, have gone above and beyond in trying to help us.They have adjusted the limited cover that was already in place for her prior to her bout of illness, to be more beneficial for her current needs, and have even been popping in to check on her as they have gone about their usual work, even during breaks!This displays a true dedication to care they have for the residents within their building, and shows that it is not just a job to them. Myself and our family are extremely grateful of this and knowing that this support is present at times when it is needed.
Avoid any housing 21properties my parents lived there years ago and I can see by reviews nothing has changed I made complaints about care rudeness of staff and repairs but you don’t get anywhere with it they close ranks pretend they care but they don’t ! You get the standard letter back and it’s not resolved the problems are still there , The comments made on here are just answered the same way from from Housing 21 ….put in a complaint to us ! they probably have already and been ignored that’s why they have taking to post it on here
My mum has lived in McNish Court for five years, and Anne has been amazing. Anne always goes above and beyond, sorting out any issues quickly and with real care. Her support made such a difference to my mum’s wellbeing and has given our family real peace of mind. Truly exceptional service
I think Thompson court need to update their website. They offer bingo sessions, whist nights, quiz nights tai chi, exercises classes, water colour paintings, computer classes; none of which exist!!!!!!!!!!!. The scheme manager cannot manage and is very rarely on court. She is either on holiday or away sick. When she is on court she is rude and defensive.When I had a kitchen refurbish it took 5 weeks and I had to camp in my sitting room and I was seriously ill at the time but the manager was not bothered!!!!! I was told by the surveyor that this is a rental and count yourself lucky you're getting a new kitchen.I could tell so much more !!!
The manager and her deputy were extremely helpful in assisting us to move my aunt and uncle into their new home.Minor issues with the flat were resolved immediately. All staff we met were polite, friendly and respectful.The moving in process was made easier with help from management.
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