housing21.org.uk

3.5
3.5 Based on 201 reviews

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Average Rating

3.5

/
5

201 Reviews

5 Star
50%
4 Star
12%
3 Star
6%
2 Star
5%
1 Star
27%

Filtered Reviews

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Review Time

Aleana Harris
I live at a housing 21 court and love it

I live at a housing 21 court and recieve care. The care is very good and I enjoy living at the Court.

5
Date of experience: Jan 14, 2025
A excellent area of stone to live with…

A excellent area of stone to live with the over 55 years of age,great amenities with a a fabulous communal area with daily events organised by the residents and staff of housing 21.

5
Date of experience: Jan 10, 2025
Jayson Brooks
Poppy Court housing 21 wyatt the…

Poppy Court housing 21 wyatt the manager he's top class service from Terry. What a brilliant manager he his sort everything out the right way we need him to stay top manger thank you very much Terry.

5
Date of experience: Jan 09, 2025
Christina Lewis
Wyatt at poppy court Coventry he's…

Wyatt at poppy court Coventry he's brilliant from norma and everyone else he's the best manager we have had we need him here to stay the place he's lovely now .thank you very much norma

5
Date of experience: Jan 09, 2025
Darla Harris
Cell block

Housing 21 Fairweather Court padiham, bully tactics again , new manager on court , apparently a trouble shooter,do as I say or else ? So the first thing is to remove everything from the hallways , first they said remove all pictures from the walls so the Decorators could do their job , but then they said you can't put anything up in the hallways again, the hallways are being refurbished but you can tell it's the cheapest option, Tennant's are treated like children ( because some are a certain age ) supposed to be independent living but it's treated more like a care home especially by the management.Bosses at housing 21 do not care about you at all especially the ones above they just look down their noses at you , it's a case of ' do what you are told or else '. Hallways are like cell blocks cold and uninviting. Will only get worse, there is a care home near to Fairweather Court actually on the same street and they are treated with more respect, says it all really . independent living, far from it . Another thing that housing 21 did recently was installing security cameras on site apparently they said it was something that had to be done ,the only thing was that we the residents would be footing the bill , so a vote was called and surpise,surprise the outcome was a yes , not one resident counted the votes, so another bill to pay like it or not .

1
Date of experience: Jan 08, 2025
Lenny Howard
Poor level of communication from Court…

Poor level of communication from Court Managers to Head office , waiting ages for response for repair and any service issues.

1
Date of experience: Jan 04, 2025
Art Walker
Down sizing

After the battle to complete the purchase/move the actual move into the apartment was reasonably OK.Initially, the weather was cold and the flat was cold with limited hot water.Management rectified the heating supplying 2 radiators and the water gradually returned. We frather feel that the apartment had remained unoccupied for a lengthy period and lacked habitation.We have now settled in remarkably well considering we moved from a 4 bedroom house to a 2 bedroom apartment. The apartment is comfortable, warm with plenty of hot water. A couple of minor problems were rectified swiftly and we have been welcomed into the Village by both staff and residents in a very good manner. We now look forward to the next few years here.

5
Date of experience: Jan 03, 2025
Howard Barnes
Wonderful all round

I have been a resident with Housing 21 for 6 years and have nothing but admiration for the care team here at Beldize Court. They are a group of warm and generous people who often go above and beyond in their care of our residents.Housing 21, as a company, have, through their resident engagement programs given me a new sense of purpose

5
Date of experience: Jan 02, 2025
Gale Howard
Update on flagged review

My previous review was very scathing and as far as I'm concerned, rightly so. Housing 21 flagged that review so it is hidden. However, they also copied it, printed it and put it through 37 doors. It is a case of, it is okay for Housing 21 to post the review to whoever they want to see it but it isn't okay for me to post it to who I want to see it. More controlling and subversive behaviour from Housing 21, showing that my review which was flagged was all correct.

1
Date of experience: Dec 21, 2024
Carlisle Clark
Administration and all communications…

Administration and all communications from head office has been dreadful!

1
Date of experience: Dec 20, 2024

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