Review Time
I am frequent buyer and most of the times all goes correctly. However lot of times they sell something and don't remove it from their online catalogue. There is no phone contact to check if the item is still there or not so it's a lottery. I went from Drogheda to Dublin few times and returned empty handed because of that losing valuable time. Last example. I ordered the headphones, order nr.1183317. Item was not dispatched for 6 days. When I emailed to ask about they immediately cancelled my order saying item was not available but the item was still available in Tallaght branch. After I asked about it, Ahmed told me he couldn't proceed with my inquiry because I wrote from my other mail that "wasn't registered". When I tried to reinstate quiet with my registered mail, I got the error that mail didn't exist! The point is they preferred buerocracy before helping me. Same day I had disgusting experience in Drogheda branch where they yelled at me and kept ordering me to stand in line although I was just standing aside deciding if I would buy one item or not and not even trying to address anyone behind the desk. I am 53:years old and I don't enjoy rude and arrogant kids yelling at me for nothing.
Nice easy website, order and checkout facility. For me CEX need to change their postal charges when ordering 1 or more item that is available in the same store. For example it’s €3 delivery per DVD. If I buy 3DVD’s at €1 the delivery fee is €9. Please change this CEX. Other than that CEX is great :)
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CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more
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