iuadvice.org.uk

4.5
4.5 Based on 201 reviews

Cost Reduction Specialists...

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Average Rating

4.5

/
5

201 Reviews

5 Star
82%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
11%

Filtered Reviews

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Review Time

Ryder Cook
Good company so far

Good company so far. No major issues and helped us sort out our challenges.

5
Date of experience: Jan 26, 2024
Hugh P.
Very easy to deal with and quick to get…

Very easy to deal with and quick to get back to me with clear and easy to understand quote and breakdown. Already passed onto another company who are looking to utilise their help!

5
Date of experience: Jan 19, 2024
Stewart Sanders
Managed to bring down our gas prices…

Managed to bring down our gas prices which is always good. Very friendly people to deal with.

5
Date of experience: Jan 17, 2024
Anthony Reed
As a large care charity organization…

As a large care charity organization grappling with substantial energy expenses, turning to independent utility advice was a game-changer. Their expertise not only led to significant cost savings but also showcased a commitment to understanding our unique needs. The outstanding customer support demonstrated throughout the process reassured us that our mission-aligned values were being considered. I highly commend their services to any organization seeking both financial prudence and exceptional support in managing utility costs.

5
Date of experience: Jan 16, 2024
urban_m3c4niks53
Sound advice from both Ian and Jack of…

Sound advice from both Ian and Jack of IUA. Helped with both my employers business and a charity, for which I am a trustee. Jack is always on hand to assist even after sales. Very friendly and always happy to help. Would recommend to anyone.

5
Date of experience: Jan 16, 2024
Great Service

Mathew was a great help in resolving a long standing issue we had with our electricity provider. Would highly recommend Independent Utility Advice to anyone who has any issue with their providers

5
Date of experience: Jan 10, 2024
Bruno B.
Matthew has been great in arranging our…

Matthew has been great in arranging our business energy contracts. He has made the process very easy. Communication and information from Matthew has been excellent. Energy bills and supplier selection is a difficult choice to make in today's markets. Matthew provided a range of options and helped us save thousands of pounds with our new supplier.

5
Date of experience: Jan 10, 2024
Rodger B.
So good I use them for both my businesses

I've used IUA for both of my businesses over the last couple of years and the team are great - always on hand to help find us the best packages and rates, with straight forward setup. Any problems with the energy companies have been swiftly helped with and handled too - Matthew especially has been my main contact point - thanks again IUA!

5
Date of experience: Jan 08, 2024
Charlton H.
Very help full staff who explained the…

Very help full staff who explained the contract details. Easy to contact via email, and replies are very quick

5
Date of experience: Dec 13, 2023
CB94
AVOID

AVOID - Currently in talks with OfGem and ICO for breaking serious data breaches. IUA fraudulently set up an account with NPOWER copying my signatures onto documents I knew nothing about... management are totally unaware of what their employees are up to..no accountability... measly £100 goodwill gesture? No thanks I'll be going down the legal route! AVOID AVOID AVOID! Extra note after IUA's reply: My signature was digitally time stamped and dated on a LOA giving no permission, the same signature was copied onto another LOA with the same time and date stamp giving full permission. Is this not fraudulent activity? Your employee also signed contracts on my behalf and did not inform me? This is more than just a "acceptance issue"! IUA were only aware when I informed them and not before ! Employees are still working there who have failed to report Data Breaches to the ICO..all kept extremely quiet.. not good enough! All emails including the signed contract forms and copied signatures are currently with ICO and OFGEM. Damage IUA's online Presence? I'm letting the unsuspecting public know of your company's lack of accountability! This case is far from resolved!

1
Date of experience: Dec 06, 2023

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