Review Time
As a large care charity organization grappling with substantial energy expenses, turning to independent utility advice was a game-changer. Their expertise not only led to significant cost savings but also showcased a commitment to understanding our unique needs. The outstanding customer support demonstrated throughout the process reassured us that our mission-aligned values were being considered. I highly commend their services to any organization seeking both financial prudence and exceptional support in managing utility costs.
Sound advice from both Ian and Jack of IUA. Helped with both my employers business and a charity, for which I am a trustee. Jack is always on hand to assist even after sales. Very friendly and always happy to help. Would recommend to anyone.
Matthew has been great in arranging our business energy contracts. He has made the process very easy. Communication and information from Matthew has been excellent. Energy bills and supplier selection is a difficult choice to make in today's markets. Matthew provided a range of options and helped us save thousands of pounds with our new supplier.
I've used IUA for both of my businesses over the last couple of years and the team are great - always on hand to help find us the best packages and rates, with straight forward setup. Any problems with the energy companies have been swiftly helped with and handled too - Matthew especially has been my main contact point - thanks again IUA!
AVOID - Currently in talks with OfGem and ICO for breaking serious data breaches. IUA fraudulently set up an account with NPOWER copying my signatures onto documents I knew nothing about... management are totally unaware of what their employees are up to..no accountability... measly £100 goodwill gesture? No thanks I'll be going down the legal route! AVOID AVOID AVOID! Extra note after IUA's reply: My signature was digitally time stamped and dated on a LOA giving no permission, the same signature was copied onto another LOA with the same time and date stamp giving full permission. Is this not fraudulent activity? Your employee also signed contracts on my behalf and did not inform me? This is more than just a "acceptance issue"! IUA were only aware when I informed them and not before ! Employees are still working there who have failed to report Data Breaches to the ICO..all kept extremely quiet.. not good enough! All emails including the signed contract forms and copied signatures are currently with ICO and OFGEM. Damage IUA's online Presence? I'm letting the unsuspecting public know of your company's lack of accountability! This case is far from resolved!
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