Review Time
I placed an order for a necklace on December 5th and paid an additional £30 for delivery. After 17 days, it is still marked as processing! This was meant to be a Christmas gift, and now it won't arrive in time. I'm extremely disappointed and will not be ordering from this service again. I'm not alone in facing this issue.
My experience with this service has been incredibly disappointing. I ordered a ring a week ago and paid an extra fee for expedited delivery within 3-5 days, but it still shows as processing. I have reached out several times with no response. The ring was meant to be a Christmas gift, and it seems unlikely that it will arrive in time. It's misleading to advertise quicker deliveries and charge extra if they can't meet those promises. I hope to receive a response soon; otherwise, I will begin the refund process.
My experience with this company has been quite frustrating. I ordered a ring a week ago and paid an additional £30 for a 3-5 day delivery. It still shows as processing. I've tried to contact the company multiple times with no reply. This ring was meant to be a Christmas gift, and now it seems unlikely that it will arrive in time. It’s misleading to advertise faster deliveries and charge extra if they cannot fulfill it. I hope to hear back soon; if not, I will request a refund.
I strongly advise against this company. I emailed to cancel my order shortly after placing it due to the lengthy processing time of 15 days plus another 15 days for delivery, which was not clear at the time of ordering. They claim they need to charge me a 30% fee for a refund! It's been almost a week since I requested my refund, and I still haven't received anything. They also respond to emails using Google Translate. Don't fall for this scam like I did.
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Jeulia is an designer jewelry uk online store. You can shop the classic and unique designs of engagement rings,Wedding Rings.
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