Review Time
I was gifted a card and when I first tried to use it it was declined. I tried several times and it continued to be declined. To resolve this issue I called customer service 4 times. It was a nightmare trying to get through their automated system (6 minutes each time) and the first three calls the system hung up on me before I could talk to anyone. I looked online and there was no way to talk to customer service or resolve this issue through their website. In fact I was redirected back to the phone number where the system was hanging up on me before I could speak with a customer service personal. When I finally talked with someone they stated that they were unable to locate the issue and suggested that I "Try again at a different store". This is not the way to resolve the issue. The store I tried to use this at sells their cards so I know it should work there.It took 56 minutes with Customer Service before I was again disconnected. Customer Service returned the call stating that I would receive a digital card within a couple of days. There was no compensation for the extra time and work it took to have this issue resolved
I received a joker card visa as a birthday gift . I went to use it and someone had transferred the money off of it to their PayPal account ! I feel like a joker after trying to use this gift Visa . Total scam , do not buy this card , just give cash next time
Received a card that was purchased over a week. Tried registering the card online but I keep receiving this error “We are unable to process your request at this time. If you continue to receive this error, please contact Cardholder services by calling the number on the back of your card.” The phone number is inaccessible every time I call.
Bought a card for my daughter for $25 three days ago. She just checked the balance after activation and she found a balance of 78 cents. How this company is able to operate business when so many people have been scammed. Should be reported to the Govt authorities to pull them out of business for scamming people. Will also report to Shoppets Drug Mart for this experience and probably their branch may have some compromised systems. This fraudster company should be rported in the every forum to kick them out for this reason
I cannot activate my card on the site, and yes, I didn't click on any scam links. I read about how you need to disable adblock, I did, it still isn't working. I believe my $50 is gone now, I called the various numbers and all of them are suspiciously down.
I paid for 100$ for a pre-paid JOKER visa card, i try to register it, and it doesnt even work. When i try to call the number on the card, it says there's a wide spread technical outage. And says to visit their website for real time updates, but on the website theres nothing about it and im starting to think i just wasted 100$ for nothing. I cant pay for anything or check any other cards i used to own before.
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