Review Time
Here's what the real problem with Joker cards, I cant really say I've had a really big problem with the virtual card, but physical card are where you really don't even hesitate to sear some out of their money, do ya? And each time I attempt to give the Joker another chance. I find out more and more, that's the one thing you don't joke about. You mean it . When am I gonna make that investment and not end up charred because the someone in there has light fingers holding a book of matches. Look, no one like to burned at all and I really hate it. What is like to know is, what does not Peoples Trust think about all this. I mean, I'm certain I'm not the only one this stuff happens to. To think that is just so dam arrogant. There are others, right? Anyhow, zan you guys stop that, please and thank you.
Received a Joker Mastercard as a gift. There was supposed to be $100 on it. On Thursday Sept 12 I checked the balance using their site and it showed $100 balance. The next day Sept 13 I tried using it at a shop and it was declined. I then tried using it at a grocery store, it was declined. I went home and tried checking the balance on the website but that would no longer work. So on Sept 15 I had to call the customer service line. The automated customer service says the balance is $0, and there are 5 transactions from Sept 14 (the day after I tried using the card) that I do not recognize. I cannot check the balance or transactions online to know where they happened. I cannot register the card online anymore either. The website is totally useless. Essentially it seems I am out a $100 gift as I don't see anything being done about this fraud. I am absolutely telling everyone I know to NEVER buy pre paid Joker cards as they are 100% a scam
Absolutely agree with previous posters on the Trustpilot Review site. I was given this $300 dollar card as a wedding gift. It is impossible to get through to anyone to discuss previous transactions. The latest retailer said there is a balance of 41 cents! hahaha. There is at least $80 "missing" but also no way to verify transactions. The website is flimsy and only gives me an error when trying to check the balance or transactions. The robot phone service is deplorable and sends the customer on a never ending loop of nothingness. Terrible product. Frustrating experience. Stay well clear of joker cards or the joke will be on you!
I have been using jokercards for the past 2 years and a few months ago prime stopped accepting joker cards for payment and today netflix also stopped accepting jokercards cards for payment. Both times customer service was no help. The cards are activated and have sufficient funds. I have also experienced problems checking my balance online with 2 different computers, although it seems to work with an old ipad. I would not recommend this card if you have any possible alternative. Otherwise expect issues.
Company says their cards can be used for online purchases, but fails to note that it only works for companies of their choice, and if they have had issues in the past with those retailers, you can't use your card (and you will have issues, because their cards are so easily stolen and drained). Add to that if you can get through to a human, they are happy to lie to you about anything at all. Stay far far away
Absolute scam. DO NOT USE THEM BUY THEM OR REGISTER YOUR CARD!! They WILL steal your money. Received a 250$ gift card and after registering it within a few minutes nearly all my money had been used towards a company in the US I never heard of. Although at that very moment I was sitting in Canada not in any online shops. Customer service is nearly non existent. Going through the site lead to numerous broken links including the one to my balance (took me an hour just to find a proper pace). I am not the only one as there are countless testimonies of others going through the same thing I did online. So if you think you’re the exception just look it up. AVOID THEM AT ALL COSTS and report them. Somehow they are still being sold in stores.
What a scam this prepaid card is.Received this card from a friend and used it twice. The original balance was $100. The final balance was $32. Went to check the balance and register the card for online purchases and the card isn't recognized now where as before it was fine. Called the number on the back of the card and input the number and received a message saying the card was never activated and needs to be returned to the point of sale. What? I had used it twice already. This doesn't instill a lot of confidence in your brand. Your name matches the card. Bunch of jokers. And good luck talking to a person. It's all automated. I figure this was my only chance of recovering my money. I see they respond to people here. All 1 star reviews. I'd be ashamed.
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