Review Time
It should be rated 0 !!!!Didn't know this card was a scam. Learned the hard way. I registered my new card today and a few hours later when I tried to use it, the card was declined. When I got home, I saw on their webiste that someone had put sereval pay pal and tiktok charges on my card. Called all the numbers available for Jokercard.ca but it's a robot and can't talk to anybody. DO NOT BUY THESE JOKER MASTERCARDS !!!
This goes directly out to Maurice as he's been the main recipient of reviews and the fact is the phone calls I endured just to get an operator was to select making a dispute which in the end as I did clearly explain the matter is that your automated system has the correct amount that was processed when making the payment to the vendor. The vendor's receipt matches that automated system of the amount of 33.90 and lastly jokercard.ca's website for checking the balance says the amount is 33.90 of the original sale. Yet the dispute department claims 47.00 on the system from the vendor. Jokercard is also a vendor it was a product created by two corporations so if this is not resolved by today I will go to those two companies and let them be very aware of the undergoings that are materializing behind their backs.
shitty scammers deserve negative 100 stars.bought a card today, never used it, gets declined with every attempt at a purchase, either online or even at a gas station.. have the funds in my account. tried calling their joke of a 800 hotline, but there is no option for a card that doesn't work. you can check your balance, that's about it on the phone. definitely no option to talk to anyone. and what are the options for reaching them? no email address, but you can write them an effing letter snail mail. they literally want to sell you a horrible product and make it impossible to hold them accountable. done with this. absolute trash. shit show of pathetic weaslely horrible scheisters. NEVER AGAIN.Give me my money back, thieves. Worst customer service ever. Your stupid bot-tomatic reply "understanding my frustration" is worth as much as puke in a pile of dog shit. Horrible scammers. Thieves. Same response to everyone. "We understand your fruatration..." understand and get off on it? I should have read these warnings first. Never ever again. Why no email for customer service? Only way to "reach" you is a worthless phone system with You sell a fraudulent product and shield yourself from accountability. Not that i would trust any help from an email reply, at this point... but you're rubbing your arrogance in our faces, stealing 50, 100, 200, 500 dollars at a time. If you have a complaint about wasting your money in support of this fraud scheme,get a piece of paper and a pen, and write a detailed essay on how your expectations of getting the product you paid for weren't met. Then trot down to the post office, buy a stamp, and send your legitimate concerns into the void. Maybe you'll get some sympathetic words of "understanding frustration" 6-8 weeks later. The one and ONLY reason you would make snail mail the only available option at trying not to get screwed over is to discourage people from having their displeasure addressed. Such fans of paperwork? How about a class action lawsuit. I can see hundreds of other people here who feel as scammed as i do by you pathetic sneaky weasles. You are required by federally regulated law to make yourself available to questions and complaints. Your 800 number does not offer such an opportunity, and your snail mail loophole does not fall within reasonable means. Just get an effing email address. Slimyscammingshittyscammers at hotmail is probably available.
First, I would give a rating of zero if I could as I have tried to register my card numerous times (at the website noted on card) with no success!!!! I have called and went down the rabbit hole with no success as you don't talk to a human and the options get you nowhere!!!!
If I could give a zero star I would ! They are a complete waste of money. I paid for 6 years with a joker prepaid card my Netflix subscription, and they decided out of nowhere that it was not possible anymore. Their online website is lagging all the time, can never access my balance, not only that but they make you make twice the fee for activation. USE ANY PREPAID CARD BUT NOT THEM! STAY FAR AWAY.
Joker card is trash. I have been trying to access the balance and transactions on their website but keep getting an error message."We are unable to process your request at this time. If you continue to receive this error, please contact Cardholder services by calling the number on the back of your card." I have used 4 different browsers as well as their various incognito and privacy modes with no change.Problem is when you call the number on the back of the card it is a complete automated system, can't reach a human no matter what you select. The phone system tells you the balance and transaction amounts but not merchant names so I have no idea what merchant has a $27 charge we don't remember making, which also means there is no way for me to dispute the transaction. Doing online research, people have been unable to check balances on their website for at least 2 years, so I can't understand why they haven't fixed the issue.
This would be a zero, but I don't have that option. I brought 2 x $100 gift cards and only one worked. The auto message tells me the card wasn't loaded and to return to the retailer. The retailer said it was loaded and the report they get shows the money was taken from there account. The store won't do anything and I can't get to speak to a really person calling the number on the back. No one wants to take responsibility and I'm $100 out of pocket.
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