Review Time
I used to enjoy them but everytime I tried to activate or register or check balance of the card I have it would show an error for no reason it read we are unable to process your request at this time. if you continue to receive this error, please contact cardholder services by calling the number on the back of your card. and the site is very wonky at times so everytime I get one I had to manually check the balance by calling the number which is a big pain I wish they can improve the websites I get blocked and locked out by the site alot I wish my cards works but yes they do but it always purchased right I don't know why it does that when the card is already Activated at the store they purchase it I didn't do anything and I need your help my recommendation please put verification box every time you register or check balance like vanilla card does please I wish you have a customer service email or chat I do not enjoy the service my solution just buy vanilla card never buy gift cards issued by EQ bank
I was looking for a prepaid card for online streaming services. I bought a joker visa, registered the card and managed to make 1 payment to said streaming service. For both payments, the card was declined even though there is $ in my balance. I go to Joker.ca website to check my balance and it says something about my card not being valid or not enough available funds and to call the number on the back of the card. Too many are having the same problems and Joker seems to be a scam and shouldn't be allowed to take people's money for a prepaid visa that doesn't work. Never again.
Joker card Canada seriously needs to change their marketing. The package states Jokercard gamer card and can be used anywhere online worldwide. This is false, called them today since they rejected every single attempt to use on gaming site in the US as well as other countries. When I spoke to the rep he had no comment on the packaging but did say in the fine print their cards will only work online if the site is in Canada. Absolutely bull and false advertising. They are truly a joke and will never buy their product again.
Can I constantly just leave bad reviews? Your In for a major scam and no customer service from this company regardless of there "bot" answers. My card issue was supposedly dealt with over phone in April and have not heard since. When I tried starting new claim they opened and closed it stating I have to fill out a form and every transaction in dispute. You guys really do suck. I hope no one every buys your products or you get investigated as I have gone ahead myself and began a legal action suite. I wish people would read these before buying. I also have made it clear in public places to not purchase anything from you, your welcome.
It has happened to me twice now using these cards. I bought card yesterday afternoon.Activated it and made a transaction for $3.20.30 minutes later I tried using it again and it kept getting declined. Checked the balance and there were pending charges for Call Of Duty for $350 & a couple others. The card was only for $25.I called immediately and told them what was happening.Since the transaction was made from the States & I am in Canada they knew it wasn't me. And why would I try & buy something for $350 when I know the card is only worth $25 !Still I have to fu****g wait 7-10 days for the charge to be declined then call them back and get a new card issued. So like 3-4 weeks to get back $25.Second time it's happened to me.Horrible cards. Never buy again.
This company is trash. Please do not use their services. I bought a card in December and I put $500 on the card when I went to use it the card wasn’t valid. It was a bogus card that they gave me when I called the customer service line they wanted me to wait for 4-6 weeks to get my $500 back. This is a total piece of 💩. After going back-and-forth with them, they told me they could send me another card .They didn’t even want to give me my $500 back. And now they finally approved my refund they still want me to wait another 30 business day to receive the money and the mail. This is a total bull💩. 🖕🏾 this company.
Joker is an actual JOKE! I am speaking for my mom. Her cousin gave her a Joker Mastercard gift card and she used her card of $50 once today for $33.55 and her remaining balance is $9.74?!!! When is should be $16.45?!! That is a got damn scam! NEVER PURCHASE FROM JOKER! They rip you off. The customer service on the phone doesn’t let you talk to a person either. So this a FULL SCAM BEWARE EVERYONE!
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