joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Derwin
Good shopping wit JOOM

I like shopping a lot but I don't need to spend my time searching many streets any more. I just touch JOOM app and I can shop all ocer the world. The articles' descriptions make decisions to buy easy. JOOM is safe with paying, serious about refunding when an object doesn't get in time for shipping, helpful when I needed assistance.

5
Date of experience: Jul 06, 2025
Philip H.
The order did not match description

Order LNM22Y2W The order did not match the description as was supposed to be a herding ball for my dog. But the inner ball and the outer cover were very different sizes so it is useless..I tried to contact them twice with no reply.Avoid this company

1
Date of experience: Jul 06, 2025
Marshall Foster
Hi just want to say unreal

Hi just want to say unreal took longer to come kept me updated and gave me some refund for the promble I kept the chip fryer all good not gonna lie thought it was a scam but happy to say are real and do get back to you sometimes two days later and you can track updates thank you so much joom will buy again x

5
Date of experience: Jul 06, 2025
Susan Bell
Scam website

I made a purchase on the website but cannot access the tracking number. I try to log in and the website doesn’t allow me to reset my password. It looks a scam page.

2
Date of experience: Jul 05, 2025
Lorna Anderson
I like to shop on Joom

Everything is pretty cheap and still kinda of quality, depends on the seller. I buy usually from the *trusted sellers* category. If something was wrong, they refunded me within minutes. Great customer service.

5
Date of experience: Jul 04, 2025
Emmett H.
I ordered something from this company…

I ordered something from this company over a month ago, and I have yet to receive the items. They are eyelid wipes, and I had to buy some elsewhere, because it has taken this long, and I still don't have them.

1
Date of experience: Jul 02, 2025
Nicole Morgan
Cheap and good quality products

Cheap and good quality products

5
Date of experience: Jul 02, 2025
JW61
Excellent thank you

Excellent thank you

5
Date of experience: Jul 01, 2025
gabo5677648
Long time to get invoice/receipt.

Getting invoice from the seller took a long time, yet finally was received. I understand this delay was from the seller, not Joom- their customer support helped solve the issue.The product itself is very good though, if you don't care about such things.

4
Date of experience: Jul 01, 2025
Nicki
Horseshoe Buckle Necklace

I wanted to buy a piece of jewelry, I need information about the jewelry before ordering, apart from the FAQs there is no help center email address to find out what I want, so no order. I will look elsewhere for the same jewelry

1
Date of experience: Jun 30, 2025

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