Name: kentremovalsstorage.com.au
Telephone: 000000000
Rating: 3.8

Saul Lesley Guest

The staff I came in contact with had…

The staff I came in contact with had very high people skills. You came out to the property to do an assessment. This assisted me at a time that was very difficult. Thank you

Date of experience: Jan 20, 2026

Milner Debbie Guest

2 months ago

Simple easy and peace of mind

Date of experience: Jan 20, 2026

Edwards Mike Guest

3 months ago

All went smoothly

All went well, on time and smoothly

Date of experience: Jan 19, 2026

Joe and Bronny Bishop Guest

3 months ago

If we could give a negative

If we could give a negative, trust me we would! We have had nothing but issues with Kent after explaining previous experiences with other removalists.We have had no follow up, as we were told this would happen. I guess they don't want to address the issues we have had!We feel that they have washed their hands of us.Our initial quotation was done via video and the quote was grossly over priced, we have been refunded.Our expensive art was meant to be put in "Art Packs" didn't happen! We have various scratches all on our canvases.Our expensive one-off glass sculpture was packed with kitchenware, thank goodness I noticed this before they loaded it, to boot it wasn't wrapped properly either. They packed items that were not meant to be packed, which cased issued for us whilst waiting for our delivery which was a week and a half later.Our wine fridge had its door handle damaged, where it is unusable as it wont seal.Our couch has a huge dent in it, lampshades have been bent and you can see the lines in the shades. Our washing machine has been damaged, along with various other items.We have been ignored by Kent and it is truly a very disappointing experience.On a positive, Packing boxes were delivered promptly, and we were assured that the upload team would have plenty on them, as we ran out of boxes. We didn't have much left to pack, but they didn't!The upload team, we thought at the time were ok, we put up with swearing and putting down of the company. They thought that a company was paying for our move until they were told the opposite, this comes down to the care of our belongings. They asked for a review of their performance, we had decided to wait until we received our belongings, it will not be favourable.The way we have been spoken to has been terrible. In a nutshell don't bother with Kent.

Date of experience: Jan 18, 2026

Morrissey Heather Guest

3 months ago

The crew arrived on time and loaded the…

The crew arrived on time and loaded the furniture efficiently and it Arrived exactly on the date Specified.

Date of experience: Jan 17, 2026

Jane and David Guest

3 months ago

An "easy" move.

Punctuality, efficiency, courtesy of the crew. Kent Removals were easy to work with. they communicated beforehand with times so that we knew when to expect them. Nothing was too hard for them as they coordinated and lifted the furniture.

Date of experience: Jan 15, 2026

Sculley Lisa Guest

3 months ago

Great Care....

Moving staff were friendly and helpful. They took great care of our furniture and wrapped everything up if necessary. The office staff were also very helpful in organising a time and date. We will definitely use them again.

Date of experience: Jan 09, 2026

Keen Jon Guest

3 months ago

Easy to deal with and the crew that…

Easy to deal with and the crew that moved the furniture were friendly and helpful

Date of experience: Jan 09, 2026

John Guest

3 months ago

Kent provided an excellent service.

Kent provided excellent service from the initial visit to assess our requirements through to the quotation was a seamless process. The communication from all those involved was excellent.A big thank you to the four (4) guys who came in two (2) truck to load, transport and unload the boxes and furniture at our new home. These guys really did an excellent job, punctual and professional and are a credit to Kent Removals. We could not be happier.