Review Time
I ordered a pair of reading glasses that were supposed to be autofocus. I paid $39.99 for a product I would never spend more than $1.00 on. I contacted the company and they want me to return them to China! The glasses shipped from California. Total scam!
I received in a small white plastic package 1 cheap pair of glasses ($39.99) in a cheap case ($14.99.) No paperwork of any kind was included! ($14.99 for warranty) It was ordered 7/21 and I did not receive until 8/2. ($9.95 Express Dely) It was advertised as a new product that even if you wore "progressives" they would adjust. I could not "see" with them, all out of focus. (No paper work as to what to expect) Total spent $85.52 I emailed that I wanted a RTS for full Credit. They emailed me to send to CHINA! Checked with UPS and was told the cheapest to send back to that address would be $178.71 They claimed they did not have a US Return Center. I got back to them and posted what I found when I googled a telephone # I found on my CC Bill (Wish I had seen it sooner!) My lost for my stupidity!
Ordered air purifiers from an online ad, not knowing they would be coming from Kirobrands. The ad appeared to be a US company. I ordered a ser of 3 and upon payment, I saw I was charged for 6,so I immediately contacted support at kirobrands to cancel the order, but was told it was too late, to wait until they arrived and request a refund to return the items. When they arrived I contacted support and they gave me a Chinese address and request to lie on the customs forms about the content and value. I was to pay for the shipping which would have been over $60. Working now with PayPal to get a full refund. I have no idea if these purifiers even work. This company is a scam.
Ordered a single pair of glasses. Suddenly being charged for something else that I didn't order (actually don't know what since I don't have a copy of the billing) Never received a confirmation of the order so I can't reference it. Sure did make sure to debit my account though. Says you can cancel before shipment. If you use the cancel form on the website you get a message that the server is down. If you try to email using their support email, you will get a message say you need to enter a valid email address. Should have checked this out here. Hopefully my bank can do something
This company is selling 3.00 strength reading glasses, but saying the glasses will correct your vision at all distances. This is a total lie. The product is not at all as described. They say you may get a refund of the $40 cost by mailing them to China. If they are damaged in mailing you will not be refunded. That means you will pay for international mailing, but you won't get a refund.
Kiro brands supposedly shipped my item visa Express mail (USPS). Two weeks after item was reportedly shipped USPS reported putting the order in the unsecured rural mailbox on the road outside the campground I'm living in (I happened to be 600 miles away in Ohio doing annual doctor visits.When I returned I looked in mailbox and only a collection of junk mail was in the mailbox.Contacted USPS & they confirmed delivery was made, but since item was shipped via express mail was covered by insurance and the sender had to initiate the insurance claim. Kiro brands declined to do so.I would have rated them lower than one star, but the system has to have on sta r. DON'T BUY ANYTHING FROM THIS ORGANIZATION!!
Order 1 pair to try and as an extra set of glasses. Ended up being charged and receiving four. Very nice saying I could return them for full reimbursement, so I tried. Yes for another $50 I can return them and with the clause being there that they would more than likely be found damaged upon return, I would receive no refund. Nothing but a ripoff. STAY CLEAR !!!Just before midnight last night, I received emails from Kiro Brands apologizing and refunding all of my money. Therefore just on their email responses I am adjusting my review that if you want comfortable reading glasses, they are a good brand; they simply doing false advertisements which so many companies do.
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