Review Time
I ordered a La Mansio Grand bag back when it was on Kickstarter. I had been looking for ages for something that I could use as a backpack for daily use and work travel to save my back but that looked elegant and classy for meetings. This bag has the perfect interior, looks beautiful, and is able to expand for work travel (it's all I need for 1-2 nights away). I get constant compliments from other women on the bag. I also had one minor issue about 6 months after having the bag where one shoulder strap pad had some wear and tear issues. When I sent pictures to La Mansio (and honestly didn't expect much of a response) they were fast in responding to me and sending me brand new upgraded shoulder straps. I'm very impressed.
I gifted the le mansio one to my partner. The bag is okay. But the zipper is faulty. If you add too heavy items for example Laptop and Tablet and some small daily items (pens, small notebook), the zipper teeth always opens back up which is super inconvenient. The zipper itself stays closed, but the zipper teeth open back up from the closure point onward. The zipper also sometimes randomly opens throughout the day, which makes it unusable. It seems that the quality of the zippers is horrendously, as this is not the only review mentioning this issue. For a bag of this price point, this is unacceptable. Sadly, there is also no answer if you contact customer service. Can't recommend the bag at all, alltough the idea is great, the execution is more than faulty.
As a kickstarter backer i looked forward to the beautiful bag but there was a slight delay in the fulfillment of the reward. However all my email queries received a response on when i might expect it so I was reassured. The first grande bag they sent me looked great but it had a defect in the placement of the anchors for the shoulder straps which made carrying the bag as a backpack difficult. La mansio staff promptly responded to my email on this and they offered to replace my bag free of cost and to buy get an additional bag at a steeply discounted cost of $59. I didn't use the additional bag offer and I got my new perfect replacement a few weeks later. The customer service is friendly and prompt and helpful. The bag is sturdy,well made, functional and beautiful, I have received compliments on the bag many times.
I jumped on the Kickstart campaign of the Grand bag last year. I was really excited and patiently waited for it to ship out. After two months of use, one of the links for the strap broke. It would be an understatement to say I'm disappointed. My coach bags have never had this issue s and to pay over $400 for a strap to break after two months is unacceptable. I've reached out to them in multiple ways and over the past week and haven't heard back at all. After revithe broken link I'm also starting to question if it is even leather. I'm sure parts are but not the whole bag. I want my money back.
Very nice bag. The zip keeps on breaking. Since the first month I’ve used the bag. I had to bring it numerous times to repair and now just left it open as I don’t want to keep paying to have the zip repaired. This makes it impossible to use as a backpack (it will just open up and all my stuff will fall!) to the contrary of what is advertised. Very disappointing. Also I loved the leather on the first one but I see it is now different and I don’t like the finish.
Very happy for having purchased the Grand Air Mansio Bag on Kickstarter, in despite of delay, expensive delivery fees and duty fees. At least, it allowed me to get know La Mansio, get a high level product with potential to extend, good Quality, and the customer service is great. Thank you La Mensio and wish you success in this Campain.
I ordered a bag from myself when first advertised on kickstarter as I travel a lot for work and thought this looked good as well as accommodating my travel needs. I have got so many compliments from friends, colleagues and strangers! So what could be a more fitting present for my daughter starting her first job. She cycles to work but needs a stylish bag so I ordered the new grand. There was a hiccup with the order but that was quickly and efficiently dealt with by the La Mansio team. My daughter is now experiencing the same pleasure of receiving lots of compliments.We are both so happy with our bags and I am very impressed by the high standard of personal service provided by La Mansio. Thank you from both of us!
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The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle.
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