Review Time
We bought the Capri outdoor dining set & discovered the touch up paint was missing from the pack. I emailed LG & literally got a response in 10mins to advise it was being posted. We received it 3 days later. First class service. Haven't experienced anything like it in years. Brilliant.
My gas BBQ acts like a flame thrower but for Leisuregrow to act on the warranty they insist I make a video of me burning my hands and arms as I ignite the bbq to show them that there is a problem. The flames come back at you over the control panel as you press the igniter. That company have no regard for the safety of their consumers. My biggest regret is now having purchased an expensive Grillstream Bbq. I should have remained loyal to Weber.Since writing this review the retailer has collected the bbq from me having given me clear instructions NOT to try lighting it under any circumstances and they have given me a FULL refund. I have now replaced this dreadful Bbq with one made by Broil King. What a Wonderfull bbq that is and far surpasses the Grillstream product in every way,.
I contacted Leisuregrow having purchased some garden furniture 12 years ago. I wanted to have some replacement seat cushions. I used the telephone number and then uploaded some photographs of my furniture. The staff could not have been more helpful despite the age of my furniture suggesting places where I could obtain replacement cushions.
I contacted Leisuregrow having purchased some garden furniture 12 years ago. I wanted to have some replacement seat cushions. I used the telephone number and then uploaded some photographs of my furniture. The staff could not have been more helpful despite the age of my furniture suggesting places where I could obtain replacement cushions.
Bought a 3 burner grill stream classic hybrid BBQ from John Lewis.Love the BBQ, then after I’d used it a couple of times I realise I had stupidly forgotten to removed the plastic from one part (oil channel) and had now burnt it on.Emailed customer services asking if I could buy a replacement part. They responded immediate and sent me out a replacement for free.Absolutely amazing, thoroughly recommended
Having been told over the phone by David in your customer service team that I would get all the help I needed to select a suitable replacement bed by sending a photo and email to consumer@leisure etc the response I received falls well short of what I expected.
Bought a 3 burner grill stream classic hybrid BBQ from John Lewis.Love the BBQ, then after I’d used it a couple of times I realise I had stupidly forgotten to removed the plastic from one part (oil channel) and had now burnt it on.Emailed customer services asking if I could buy a replacement part. They responded immediate and sent me out a replacement for free.Absolutely amazing, thoroughly recommended
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LeisureGrow is a family-run business, supplying thousands of product lines to trade, retail, and distributors in the UK, Ireland and parts of Europe. Established in 1999, we are seen as the innovators of the latest industry trends, placing environmental care at the forefront, with quality design and functionality.
Our brands:
LG Outdoor, NOMA, NGL, Grillstream, PetfaceSee more
