Review Time
Having been told over the phone by David in your customer service team that I would get all the help I needed to select a suitable replacement bed by sending a photo and email to consumer@leisure etc the response I received falls well short of what I expected.
I've had the Turin set from June 2023 and in the early months had and issue with a chair which LG replaced FOC. I contacted LG last week April 2025 about a cushion for this range, and James responded with the offer of a FOC cushion. It is brilliant to see companies that have a customer satisfaction high on their agenda....Well Done LG and especially James
I've had the Turin set from June 2023 and in the early months had and issue with a chair which LG replaced FOC. I contacted LG last week April 2025 about a cushion for this range, and James responded with the offer of a FOC cushion. It is brilliant to see companies that have a customer satisfaction high on their agenda....Well Done LG and especially James
I've had my Leisuregrow sun loungers, table, chairs & parasol for years & they are still in great condition. I contacted James in 'Customer Services' this week for a replacement table ring which the parasol pole goes through. Received the part the next day without charge. What fabulous service!
I've had my Leisuregrow sun loungers, table, chairs & parasol for years & they are still in great condition. I contacted James in 'Customer Services' this week for a replacement table ring which the parasol pole goes through. Received the part the next day without charge. What fabulous service!
We have owned a Grillstream BBQ for around 5 years, and needed a couple of replacement knobs. I emailed customer service on Sunday night, received an answer on Monday morning, and by Wednesday we had the replacement parts! We are thoroughly impressed by the old-fashioned good service and quick response from James.We love our Grillstream BBQ and the service adds value to the investment in a premium product. We have had so many fabulous family meals around our Grillstream BBQ.
We have owned a Grillstream BBQ for around 5 years, and needed a couple of replacement knobs. I emailed customer service on Sunday night, received an answer on Monday morning, and by Wednesday we had the replacement parts! We are thoroughly impressed by the old-fashioned good service and quick response from James.We love our Grillstream BBQ and the service adds value to the investment in a premium product. We have had so many fabulous family meals around our Grillstream BBQ.
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LeisureGrow is a family-run business, supplying thousands of product lines to trade, retail, and distributors in the UK, Ireland and parts of Europe. Established in 1999, we are seen as the innovators of the latest industry trends, placing environmental care at the forefront, with quality design and functionality.
Our brands:
LG Outdoor, NOMA, NGL, Grillstream, PetfaceSee more
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