Review Time
Like all the promoted sellers you see on FB marketplace, this is Chinese junk from a Chinese company. The items you receive will not be as pictured, may be toxic, and your options will be to accept a 20% refund or ship back to China, insured, at your expense, which will cost $60+
Terrible! The listing for the product was completely false and described features that just were not the case. The item was poorly made and plastic. When I requested a return, they said I had to pay to ship it back to China, which is ludicrous. Otherwise, they offered 30% off, which is ridiculous considering this is total garbage. Do NOT order from this site.
I ordered the KrakenBoard™ - Rustic Octopus Charcuterie Platter. What I received is a cheap imitation of what was portrayed on the website. I paid $40 and all though they offered a refund, they will not send a return label. The cheap item they sent is sold in Walmart for $9.95. I disputed this sale with American Express. I have photos to show the difference. Even the painted stain is badly painted.
On their website they use fake, AI generated images to show products that do not exist. Then, after you receive the cheap, Chinese junk they reveal themselves as an overseas scam. They tell you that they will either give you a 20% refund to keep them (which in my case was $19.50 after I paid $73 for two coffee mugs) or you can return the item for a full refund to this address:Return Address:No.186, Feiyunjiang RoadPuzhou Subdistrict, Longwan DistrictWenzhou, 325011Zhejiang, ChinaTel: +86-15957719526Contact person: Miss ChenBut here's the kicker, YOU have to pay the shipping. Which to China, for 2 lbs in my case, was $50. So you're forced to keep the junk and take the 20% refund.Now, what is the example I'm talking about when I say they show fake images and send you real junk?On their website they show a beautiful blown glass coffee mug that looks like stacked books 📚 with interlaced wire just as a stained glass window would have. They charge $35 with shipping. What you get is a cheap dollar store resin mug that looks NOTHING like the photo. It has a tin cup insert that isn't even shown in the photo and it's the size of an espresso cup. And here's the best part. It's toxic. I put them in my dishwasher and the house filled with a toxic fume from this poisonous resin garbage trinket. The last thing you'd want to do is put your lips on this thing. No wonder they put a tin insert in the actual product. Because they knew the stuff was toxic. But what really sticks in my craw after spending $73 on two of these pieces of junk and only getting a $19.50 rebate, is that their "customer service" blatantly lied to me. After I placed the order, I received notification of a shipping date from China. This threw up a red flag for me because I've done business in China and I know what they do. So I asked them prior to the items being shipped, to please verify that the items were "as advertised" because I was seeing a lot of similar offerings on the internet that looked nothing like the images on their website. They responded to me in the middle of the night, which for those of you who don't know is a tell tale sign they are in China. China is exactly 12 hrs opposite us. The middle of the night here is the middle of their workday.A person purporting to be "Katrina" responded that they could absolutely be trusted and that all the items on their website are exactly as shown. This actually put me at ease and I allowed the order to continue. I was an idiot to believe them. I really wish Trust Pilot allowed photo attachments so you could see the difference between this gorgeous stacked book, blown glass artisan coffee mug that I'd gladly pay $35 for and the absolute dollar store resin trinket junk worth $1.50 that arrived. And I bought these for my elderly mother as a gift which really burns my @ss. She called me and asked why I sent her two plastic mini mug tchotchkees when she already has shelves full of junk no one wants.So in the end I paid $53 for two pieces of cheap Chinese junk. Lesson learned. Avoid this website like the plague. Don't fall for their beautifully crafted website and wistful Americana verbiage. It's all designed to separate you from your cash. Liars and scammers.
I specifically sought out a small U.S-based business to support. I am trying to eliminate a lot of plastic from our home. They advertised a nice wooden fruit and vegetable stand with stainless steel plates. I was really excited to find it. What l received arrived in a smashed-up open box shipped from China. The wood was roughly cut and poor quality. The plates were very cheap-quality plastic, NOT stainless steel. When l contacted the merchant, they tried to give me a 25% refund to keep it. It is poor quality and l didn't want it. When l requested a return, they told me l had to pay expensive return shipping to China. The whole thing is just a big scam. I am in the process of disputing the charge with my credit card. Do not do business with this company.
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