Review Time
This company is a complete scam - please avoid them!!!I had to chase them multiple times as my order hadn’t even been dispatched in a month, they would ignore my emails asking where an earth it was and ignored my requests to cancel it or look into what was wrong. Their customer service ‘katrina’ is completely incompetent, evasive and a liar. Any positive reviews are incredibly suspicious and I would plead with anyone to never use them.I’ve reported them to my bank and I just hope I can get the money back they’ve fraudulently stolen from me.Awful company.
I ordered the Modest Mike Night Lamp in January for my son's birthday. It arrived, and I gift-wrapped it for his birthday in June. When he unwrapped it, the whole head rolled off, the plastic securing the head to the body was shattered, and when plugged in, it doesn't even go on. I immediately emailed, and Katrina did respond to say I was outside of the 30-day period and they could offer a discount on my next purchase. Are they serious? Why would I ever purchase again? I have emailed several times, and now they aren't responding. I recommended two other friends purchase, which they did at the time and also received copy lights worth $10 on Temu -cheap plastic and different legs, not the resin version advertised on their site. It's broken, and they won't even replace it; a refund is out of the question. They aren't even responding now, surely under the Consumer Guarantees Act, they need to replace a faulty item?
Received a Jellyfish lamp early January by middle of January didn’t work. Contacted customer service several times said I had to send video before sending back. To no avail the email got kicked back.:(. I was conversing with a representative who said I must send video told me to go onto instagram and post again no response…DO NOT PURCHASE from this company unfortunately I was given a gift card for Christmas and used to purchase this product no way to dispute. They are a rip off!!!!
After 26 days of waiting, I finally received my order, hot off a Chinese manufacturer's 3d printer, only to find that the cheap materials and low quality shipping and handling had lead to the item being broken during its 26 day journey to me. Lily and Eden's totally not AI-written website has a separate portal to handle returns / refunds, and it was unable to find my order. Guess I'll have to wait for a member of their definitely based in the US support team to get back to me - maybe they'll email me at 5:30 am EST again - so I can get this resolved. Seriously though, found the same item on Amazon for 20$ cheaper (technically, 65$ cheaper, because the "usual price" on lily and eden is 100$, but it's "on sale" for 55$, a sale that has been going on for a month+ now), and I bet I could find the same item from the same factory on alibaba even cheaper. I don't see the point of shopping with them if you're just getting the same Chinese crap you can get off Amazon for cheaper and quicker, with better support and easier returns. If you want to buy quality goods or American made goods, keep looking - this is just another grift, and if you're fine buying cheap Chinese goods, save yourself some money and get them elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
bebonia.com
zaneteknits.com
swisswatchexpo.com
www.sandiegoselfstorage.com
hollandbulbfarms.com
spider-farmer.com
support.hrblock.ca
newhopeweightloss.net
3dexport.com
pragmaticplay.com