lionbrand.com

2.5
2.5 Based on 166 reviews

Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.5

/
5

166 Reviews

5 Star
29%
4 Star
5%
3 Star
7%
2 Star
10%
1 Star
49%

Filtered Reviews

Filter Reviews

Review Time

Kizotau9928
Never received order

Never received order. Have reached out multiple times to customer service and they are not getting back to me. If this is how they conduct business, take yours elsewhere, avoid the headache !

1
Date of experience: Oct 11, 2024
Ken Costa
Fun to knit 🧶 and very nice texture! :D

Fun to knit 🧶

5
Date of experience: Oct 09, 2024
Skrizix98
the downloadable pattern was not…

the downloadable pattern was not downloadable. Got a 404 file not found message.

3
Date of experience: Oct 04, 2024
Primrose Bell
The worst ordering experience in years

The yarn seems generally fine. I ordered directly from Lion Brand to get a better price on Mandala Bonus Bundles. They did not inform me for six days that there was a delay with my order, and their "update" gave no indication of when it might ship. In this the year of our Lord 2024, they can't automate their orders with their shipping and production notifications? My order is unfulfilled, as am I, yet there is no way to cancel it. Unacceptable. You can't cancel an order for which you have pulled no product and done nothing? I ordered yarn from Turkey and it was shipped and delivered to the US in the same amount of time it took Lion Brand to even tell me there was a delay. They claim it takes them longer when they have a big sale. Fine, then hire temps or something. It's already ridiculous that an order can take 1-2 weeks. Is this 1980?I can find the same kind of yarn from different brands and will certainly do so in future. This is the worst online ordering experience I have had in a decade or more.

2
Date of experience: Sep 29, 2024
Phoebe Bell
I love being able to customize kits, but...

I love being able to customize kits. But it would be helpful to have the yarn to be used for a pattern also show up as a preview picture. Having to pick colorways from a tiny circle of color is not easy. And misleading (as I discovered by looking at the yarn's own page.)Also, it would be *extremely* helpful to have knit and crocheted swatches of each color depicted to see how they work up.

4
Date of experience: Sep 29, 2024
Gorden Anderson
Love the Mandala Ombré Yarn!

Love the Mandala Ombré Yarn that I am using to make a blanket! It is very easy to work with and the color called ‘Happy’ is!!! I needed more of the same color to complete my project and my reorder matched exactly.I’ve bought Lion Brand yarn in stores but the stores never seem to have enough of the same color so many times I order directly from the company!

5
Date of experience: Sep 28, 2024
Emily Bell
Love the crochet kits!!

5
Date of experience: Sep 25, 2024
Gordon Howard
Wonderful yarn that is easy to work…

Wonderful yarn that is easy to work with,

5
Date of experience: Sep 24, 2024
Katrina Walker
Great quality but splitting common.

Great quality cotton yarn (Coboo)..splits are expected and some sections of all 3 colors I ordered were splitting at times. I would recommend another yarn type for a true beginner as it would be really frustrating! Pleased with the quality of the dye.... Absolutely no white patches to be found!!! I used this yarn for a crocheted striped dress.

5
Date of experience: Sep 22, 2024
Digby Morris
Two Meowth Bonus Cakes like roving yarn

I suspect it has to do with the fact that this colorway keeps selling out and they’re trying to reproduce it so quickly that the quality is being sacrificed. I’ve had to frog hundreds of stitches and rewind a second cake to get the colors right because the yarn turned thin and hard and I thought it would sort itself out so kept crocheting. It made my afghan flimsy and “hard” and clearly those rows had thinner yarn than the first cake, which was perfect. Now my second replacement cake is starting to do the same thing. A gift that should have been completed is still not completed because I’m frogging again and had to order more Meowth colorway Bonus Cakes and wait for shipping. I’ve never had an issue like this with Lion Brand. They’ve been a solid yarn for me to use for decades. This was so disappointing and I can’t have been the only one.

2
Date of experience: Sep 21, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.

  • language https://lionbrand.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More