Review Time
Damini was a huge help in guiding me through my questions and offering support. Little Hotelier has so much to offer in terms of supporting my business but it is the support staff like Damini that make it less easy to access and offer guidance. Exceptional service
Damini was very helpful in resolving my issue.I have had very poor experience with Little Hotelier support over the years, especially if I email in a ticket. Most cases, the support team does not read my email, often gets my name or the location incorrect, or is just overall very unhelpful. Damini was the rare exception and resolved my issue quickly with good detail. They were fast to respond, and ensured the issue was resolved before ending communication. I recently had to go back in forth for over a month before I gave up on trying to resolve an issue because the support person would pass off the ticket to someone else who would also not read the ticket and respond on something completely unrelated. Damini deserves recognition but over all, your support team needs serious work.
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Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
• A perfectly-sized property management system built for the way you operate
• A commission-free booking engine to drive direct bookings
• A powerful channel manager to connect with top online channels
• A website builder to create or refresh your site
• Insights and reports to guide smarter decisions
• Built-in payments that save you time on every booking
• The ability to list on metasearch sites like Google Hotel Ads
• Tailored pricing recommendations powered by real-time property and market data.
And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more
