littlehotelier.com

4.4
4.4 Based on 159 reviews

Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do...

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Average Rating

4.4

/
5

159 Reviews

5 Star
76%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Charles Akdime
If reactivity were customer agents

Incredible support from the customer support agent. Can only recommend 100%.

5
Date of experience: Aug 27, 2025
Natalie
It was quick to get access to live…

It was quick to get access to live support and the issue was probably resolved

5
Date of experience: Aug 26, 2025
SONIA
I got all the help I need to solve my…

I got all the help I need to solve my problem

5
Date of experience: Aug 24, 2025
Julieanne  Redding
The program is so simple and the…

The program is so simple and the addition of confirmation emails and tax invoices is a plus. The help at the click of a button is fantastic !!!

5
Date of experience: Aug 22, 2025
Natalie Ball
The Little Hotelier/ Siteminder support…

The Little Hotelier/ Siteminder support line staff are very helpful.I appreciate their understanding approach.Thank you

5
Date of experience: Aug 21, 2025
Jeff
AP Help

Quick and helpful responses to my requests.

5
Date of experience: Aug 20, 2025
Karleen Rasmussen
Rate changes and website booking updates

Was able to guide me thorugh my questions with patience and recevied training as a new(ish) learner

5
Date of experience: Aug 20, 2025
Mary
Superb

Abigail able to assist with my request.

5
Date of experience: Aug 19, 2025
Cedar Manor
24/7 assistance available!

24/7 assistance available!The AI help is great, the self-help pages are good and training packages are spot on but sometimes you just need a human. The best part of LittleHotelier support is being able to access help 24/7. So when things don't work quite as expected, a human is available to assist. We needed urgent assistant during the night and after a brief wait found Ravi willing and able to help.Problems were identified and resolved.

5
Date of experience: Aug 19, 2025
Warren
Great support at LH today

Hi, I had a problem I could not resolve myself and so connected with Dawn in the LH support centre.She was easy to work with, knowledgable, clear in her instructions and went further than the problem I was asking about to get to the underling cause of my issues so they could be resolved with the one contact. I was very impressed and happy with the level of her support.

5
Date of experience: Aug 19, 2025

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Business Details

  • Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
    • A perfectly-sized property management system built for the way you operate
    • A commission-free booking engine to drive direct bookings
    • A powerful channel manager to connect with top online channels
    • A website builder to create or refresh your site
    • Insights and reports to guide smarter decisions
    • Built-in payments that save you time on every booking
    • The ability to list on metasearch sites like Google Hotel Ads
    • Tailored pricing recommendations powered by real-time property and market data.

    And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more

  • language https://littlehotelier.com

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