livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

Filter Reviews

Review Time

Wilf Parker
The doctor I spoke to was fantastic

The doctor I spoke to was fantastic. Listened to what I had to say . Immediate reaction . I recd phone number to book an X-ray and a GP from my practice contacted me to arrange to an appointment. All Very impressive

5
Date of experience: Sep 06, 2024
Alexis Simpson
Great experience

Great experience

5
Date of experience: Sep 03, 2024
Delbert P.
Fantastic service

Fantastic service, much better than waiting 2 months for an appointment with my useless local gp.

5
Date of experience: Sep 02, 2024
Sylvester
Very efficient service

The doctor I spoke to listened and took an interest in my problem. She asked questions and gave my possible reasons for my health issue. She also suggested some over the counter medicine that would help and she messaged this to me during the call. She also suggested I ask for an additional test to be done when I have my next blood test in two days time - she did say that she would send a message to the GP practice.I was very impressed by how efficiently everything was done and the advice given to me. But most importantly she put my mind at ease.

5
Date of experience: Aug 25, 2024
Marlene Cooper
At last

At last, a way of speaking to a doctor when you need one without having to sit around in a waiting room for ages.

5
Date of experience: Aug 20, 2024
CW37
Very helpful service

Very helpful service! Makes it very easy to manage appointments around home and work, and quick appointments too. Only reason I dropped one star is every appointment has been late or delayed, still way easier than going to the GP!

4
Date of experience: Aug 19, 2024
PP75
Very pleased with the service

Very pleased with the service. Was able to sort my problem out in a non rushed appt and on the day it happened. Always use this service now!

5
Date of experience: Aug 16, 2024
zak2809
Appointment was 20 mins late and Least interested

Appointment was 20 mins late. The GP who was on call was least interested in talking to me. 2 mins into the call he said I need to be examined in person and asked me to find an appointment with the GP in person

1
Date of experience: Aug 15, 2024
JA84
A waste of £59…

I had a GP consultation on Livi at the cost of £59, because NHS GPs only give phone consultations and I have been worried about ongoing tingling in my feet for which I have not been able to get proper assessment. The Livi doctor treated me with contempt from the start, implied I had anxiety about health, confirmed to her by the fact that I looked up the side effects of a medication I was prescribed(and in fact turned out to be a powerful antidepressant which I decided not to take) She then said I needed to be examined physically by doctor and said she would contact my GP to adice them to that effect, it would take hern24 hours to do so. I contacted my GP 4 days after the Livi consultation and they had had no referal from Livi. So basically, I threw £59 away for absolutely Nothing.

1
Date of experience: Aug 13, 2024
Nicki Butler
I always happy to use the service since…

I always happy to use the service since it is very convenient, trustworthy and helpful. I never had a problem when using the app. thank you and really appreciate the service

5
Date of experience: Aug 13, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More