livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Rosamund H.
Easy system to book an appointment

Easy system to book an appointment, a quick review and all sorted.

5
Date of experience: Jul 31, 2024
GC22
Excellent service

Slightly late appointment but not an issue, Dr listened carefully and was very reassuring regarding condition.

5
Date of experience: Jan 10, 2024
Roman Bernard
Quick appointment online

5
Date of experience: Jan 10, 2024
sam_law
Doctor was professional and listened

Doctor was professional and listened. It took the worry about trying to get an appointment with my gp. Great service.

4
Date of experience: Jan 09, 2024
Nancy Cook
amazing service called me and went…

amazing service called me and went through everything did not feel I was being rushed as I am when I sit the local surgery. I felt that all my concerns were addressed and a solution was given for them.would definitely use this service again. I was referred for an x ray and I received that today ( 1 day later ) and also prescribed medication which was sent electronically to my pharmacy within couple hours

5
Date of experience: Jan 08, 2024
BeiKeR50
Appalling

Occasionally doctors call on the scheduled appointment , most of the time you get notification just before call being rescheduled without you confirming new time. Recently had to engage with online support, took them 4 months to respond to written issue. Absolutely shocking service

1
Date of experience: Jan 08, 2024
Juliet Sanders
Dr called in the time range specified

Dr called in the time range specified. He took his time to answer my concerns and to offer a treatment plan and medication. Very happy with the service received.

5
Date of experience: Jan 07, 2024
Ernest Adams
The GP had a really nice manner and was…

The GP had a really nice manner and was very professional. Although he could not prescribe me antibiotics he was concerned that I need to get checked out in person as he said it might be pneumonia. He said that it would be a gamble if I left it even a day or so. I did get checked out and it was quite serious so I was very please I followed his advice.

5
Date of experience: Jan 07, 2024
Its_BrytZix22
Absolutely brilliant

Absolutely brilliant! The GP was on time, helpful and knowledgable , she was gentle and asked me what felt to be the appropriate questions. She prescribed me antibiotics and E mailed my prescription to my local pharmacy - I picked up my meds 15 later! Later that day my symptoms worsened but have now subsided again so I thank her for her accurate and prompt diagnosis and action. Better than waiting for a GP appointment at my local docs!! Thank you heaps.

5
Date of experience: Jan 05, 2024
MrIcDBladeX
Good experience

Very impressed with my experience of using Livi. On time, very nice and knowledgeable GP, prescribed necessary medication which was available for collection from my local pharmacy within a couple of hours. Many thanks.

5
Date of experience: Jan 04, 2024

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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