livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

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Review Time

Humphrey
Easy to book and much better than…

Easy to book and much better than trying to get in to my local practice.Will definitely use this service again.

5
Date of experience: Oct 12, 2024
Great Service

Can never get in at my GP so used Livi. Great doctors and as an ongoing issue I got to speak with the same doctor and was heard

5
Date of experience: Oct 11, 2024
Chance S.
Livi is excellent

I used Livi via the app for the first time the other day and I was very dubious about it at first but it went very well. The doctor video called me and only a few minutes late and she was excellent asking all the right questions. I will definitely be using Livi again in the future 😊

5
Date of experience: Oct 10, 2024
Clayton M.
Keep making appointments and they keep…

Keep making appointments and they keep cancelling or rescheduling them!! The whole point of it was because everyone in the UK can’t see a damn GP without waiting weeks!!! I find “some” of the LIVI doctors extremely rude and ignorant and who are not very sympathetic to my issues when I’m distressed.. not impressed on the whole! a couple of times I’ve had a nice doctor, but not very often! Yesterday’s appointment I had was the best one yet, she was lovely and tremendously helpful

1
Date of experience: Oct 09, 2024
Francis Brooks
Doctors were very good when we spoke

Doctors were very good when we spoke. Helped efficiently. The appointment process was delayed due to re-arranged and cancelled appointments.

4
Date of experience: Oct 08, 2024
KL39
I used Livi many times and was…

I used Livi many times and was satisfied but this week my appointment was rescheduled 2-3 times for 4 days...I kept waiting to be called but after about an hour I was told that there is no Dr available to see me...I was finally seen by a Dr yesterday who sent a referall to another department for an appointment....this week l don't know what happened with livi....

4
Date of experience: Oct 04, 2024
Marcolos5338
Ive used App several times

Ive used App several times , very easy book a time slot sometimes they are slightly late but drs are very good and seem to ask a lot of questions much more easier than trying to get into surgery

5
Date of experience: Oct 04, 2024
Leroy Scott
Awful and stressful experience

Awful. Set up an appointment with Livi for a Friday as my practice had none until the following week. Booked the appointment two days in advance which was meant to be 11am. Waited until 12:40 then notified it was rescheduled to 14:15. Then at 14:40 I received a notification that it was rescheduled again to 14:00 on the following Monday. By this time I called my GP practice who were unable to see me until the next week due to it being late on a Friday. Called 111 and got a prescription for my pain by 8pm. I had been in awful pain for 3 days by this time. I was prescribed naproxen, codydramol and diazepam due to the severity of my pain. Would never use this service again and would warn others against it. It was also my birthday that day which only added to the awfulness of the experience

1
Date of experience: Oct 04, 2024
Dragonex24
Livi app

It's the second time using this app, both times it was very easy to use and on both occasions I was called on the correct date and time.I also got reminders prior to the consultation/s

5
Date of experience: Sep 30, 2024
Mark Gallagher
Good Experience

Good Experience

5
Date of experience: Sep 27, 2024

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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