livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Susanou
Think it’s brilliant

Think it’s brilliant , it’s not easy to get a doctor , so it’s a great way of speaking to someone , is like face time so you see who your speaking too , twice now iv use livi , and they were great , didn’t feel rushed , not that you do at a doctor , brilliant 🤩

5
Date of experience: Sep 26, 2024
Israel Brooks
Whole process was seamless

Whole process was seamless. From downloading the app, to video consultation with the doctor was within 30 minutes what more could you ask for?

5
Date of experience: Sep 25, 2024
RJ13
Waste of my time

Usually helpful, but not the latest time I used the service.I contacted support to see if their GP could help with my issue before I made an appointment... They said they couldn't advise on this, but I could book an appointment anyway.I had an appointment booked, which was delayed twice and then cancelled by them. I had to start over giving the details again and booking another appointment for the next day.Slight delay, which I can live with. However, the GP didn't make any diagnosis, which was the main thing I needed. But for some reason, he did recommend continuing with physio exercises I had been previously given for a completely different problem to see if they would help this time???The call ended with me being no further along. Fortunately it happened to be appointment day at my local surgery, so I called and made an appointment there.

1
Date of experience: Sep 20, 2024
Jolie Parker
Excellent

Excellent, appointment on time. The doctor took the time to listen to me and booked a blood test

5
Date of experience: Sep 18, 2024
A great service!

A GP called me via video call as scheduled and diagnosed my symptoms and issued the medication accordingly. Very good service if you can't get to the surgery.

5
Date of experience: Sep 18, 2024
Osric Johnson
Received good service

Received good service. GP attended bit late than the usual appointment slot other than that everything else was fine.

5
Date of experience: Sep 17, 2024
DragonAlpha56
Dr Nabila Zaman

Spoke to a lady today, Dr Nabila Zaman. Despite never talking to her before she was so lovely & helpful - Genuinely the best GP I think I've ever spoken to. We spoke about lots of different issues which i was worried would be too much but she smiled the whole way through and helped with each problem. I could tell she truly cared, is attentive, and also passionate about what she does. My only wish is that I could make a preference for her to be my normal GP lol. I sense she's a credit to the company.

5
Date of experience: Sep 17, 2024
Davy
I have spoken to two doctors in two…

I have spoken to two doctors in two days, I suffer from PTSD and I'm agrophobic, speaking on the Livi app has helped so much, I've been put in touch with talking therapy and have booked an assessment with them, the GP'S on the Livi app were amazing !

5
Date of experience: Sep 17, 2024
Tori Anderson
Excellent speedy consultation

Ive used this app several times for myself and family I have had excellent speedy responses and top class help. It is an easy app to use. Photos upload easily. I would hope this app is available to as many people as possible. A video call from a gp is often sufficient to deal with a medical issue that isnt serious.

5
Date of experience: Sep 10, 2024
Ryder B.
A great first appointment with Livi

First appointment with Livi and it was great. I was able to either wait or book an appointment and sent a photo of my problem. GP phoned on time, checked the photo, asked me to press the area by my problem which he was able to view me do and sent a prescription to the pharmacy. Easy to use, no need to leave the house and of course, good eye contact which is sometimes missing when visiting the GP practice. I will definitely use again if needs be.

5
Date of experience: Sep 09, 2024

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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