Review Time
If there was a -5 score I would give it this! My experience after redeeming Wowchers to buy two bathroom cabinets has been awful. Three weeks have passed with no delivery or notification of delivery or communication from my complaints. I asked Klarna to cancel the next installment but they told me I had to wait until Jan 6th to give the company time to resolve the issue. I have sent messages on Wowcher Watsapo and been informed by a robot that it will take 72 hrs for a reply and I have been added to a list! What a SCAM!
Ordered a heated throw for my mother as a present. When it arrived it was so poorly made; cheap, shiny fabric, electrical fitting didnt look very substantial. Having waited some time to be reimbursed and chased for the payment, they informed me they had not received it back. I stupidly didn't send it signed for so no proof of delivery. Then unsubscribed from their website but continued to receive their emails. I wouldn't use this website or Wowcher (they offered no assistance at all) ever again; really inferior products and poor customer service.
No stars FRAUDULANT ordered a flyball for a Christmas present towards mid November it never arrived. (due to Royal Mail strikes left it a few weeks- other stuff I'd ordered after this one arrived ok via RM) No contact details to get in touch ie email, phone, customer services on line chat nothing. Went through Paypal so got them involved (got an instant refund) then an email via trustpilot saying they'd (living social) will contact me within 48 hrs that was around 7th Dec Still not heard from them
Waited two weeks for deluxe Christmas crackers for a party on the 3rd December.Ordered on the 24 th November, thinking it was plenty of time.Dozens of email's later, Although I've paid for them , apparently there just sitting there, Because I need to redeem them ?What ! I said, I had no idea, I only shop online every now and then.Is this redeem a new thing ?How many more people don't get the redeem bit.Is it a case off 1000s of pounds sitting in banks growing interest, making people fight for their money back?Very clever .Well I'll be getting mine back if I have to go to the main office.
I put an order in 2 weeks ago and money shows out my account instantly, but to date no shipping details or tracking number. It's impossible to try and track your order onsite.This is disgusting. Will never use again. Luckily I didn't buy an item over 100 pounds I had been looking at. I notice they don't even have the decency to reply to complaints here. Utterly disgraceful site.
I am still waiting for refund only one item delivered on order of 2 refusing refund saying time lag too long ..not my fault there’s ..trying to get me to buy another item but not knowing till,purchase paid for whether credit allowed..website showing I don’t have credit.?
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