Review Time
Beware getting asthma inhalers from Lloyd’s Pharmacy, they make mistakes and refuse to rectify it. My daughter had an emergency appointment at her GP because her inhaler wasn’t working and needed something different. Dr gave her a prescription for Fobumix at 120 doses. I rushed to get her the inhaler and only realised later on in the day that they gave her one with only 60 doses, 60 doses less! I went back to the pharmacy and because it has been used, they refused to give another 60 dose one to make up to 120. Now she’s going to tell her dr why she’s ordering her inhaler earlier than she should because Lloyds couldn’t be bothered to use their eyes and read the box.Instead they tried to blame us! I was more concerned in helping my daughter get some relief, not do their job for them. Disgusting uncaring attitude from Lloyds pharmacy. Go elsewhere.
Awful experience with Lloyds Pharmacy. They force you to go through a 50 step process to be able to make a simple repeat pharmacy purchase. You have to send them endless videos and photos (to prove your ID) etc. Never had this amount of time wasted with any other online pharmacy. Cancelled order. Bought from elsewhere in a jiffy. Will never order from Lloyds Pharmacy again!
Unfortunately my order went missing during delivery. Although this was not the fault of Lloyds Pharmacy, their customer service was very slow to respond to emails, sometimes waiting over 2 days to hear back. I ordered through them as a company I'd heard of and trusted but would not do so again.
Ordered medication as I wanted the exact product shown on the website.Each item I ordered had 15mm oil and were same I normally buy from local chemist. I received a totally different product 10mm, different product from a different brand from the picture which was our main reason for ordering. Then wouldn't refund the items. Do not buy from here.
My order was marked as delivered while I was at home, but it was left outside near a wall with no clear information on where it had been placed. I couldn’t locate it at all.I’ve tried to contact Lloyds Pharmacy multiple times over the past two weeks and have been completely ignored. No response, no resolution.
Customer service was fine, but this is largely irrelevant since they insist on using Evri, ranked the worst courier in the UK 3 years running by Ofcom.That they use this outfit to deliver prescription drugs is baffling.Update: they can’t send a replacement as it’s direct from a supplier in N Ireland, who is unable to fulfil the order. So, be aware that, in this case, LP are acting as dropshippers.
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