Review Time
I have 2 Lloyds Pharmacy Migraine Tens machine, both were around £80 each when purchased. The cost of the machines has been drastically slashed to around £6.00. and I can no longer purchase replacement tens pads for my machines. They are unique in design so no others would do the job. I contacted Lloyds Pharmacy twice, most recently on 6th August to ask where I can by the tens pads and they’ve not had the courtesy to reply. I suspect the machine is being discontinued which leaves me with £160 of useless tens machine! Are you going to refund me??
Ordered a heart rate monitor from Lloyds online, which arrived with a 2 year garantee.During its gaurantee period it went faulty, so i e mailed Lloyds pharmacy and no reply forthcoming.So i have returned the heart rate monitor, along with receipt and returns form with all my details on and explaining the issues.I have proof of posting, which is dated 19th December 2023, still no communication or refund offered from Lloyds pharmacy.I have emailed them again to chase this issue up, will wait to see if this encourages any response.Since my reveiw above, Lloyds pharmacy has e mailed and stated that their e mail system was experiancing "technical isses" and could i e mail over proof of posting for returned item.I have done this on the 11th Janary 2024, and followed up with another e mail asking for an update. I have received nothing in return.This has been going on since last year, terrible customer service, they now have my returned item and not refunded me.Time to take out a small claim against Lloyds pharmacy, expected better from them and will certainly not be using them again.
Joined this well known Pharmacy. Thinking I would be better off ordered a prescription 19 days later still not available gone back to old pharmacy Avoid this company no care or consideration from them I finished up out of tablets and no explanation Terrible Service
This has to be the worst pharmacy ever I know times are difficult but not once in the past year did I get my full prescription having to go back and forth the staff are rude and unhelpful the opening hours seem to be as suits them on the day
Went to collect an emergency prescription for my husband Friday 10th Nov around 230 or 3 pm , whose back was in involuntary spasms, he was in excruciating pain. The lady in the pharmacy helped me straightway, the prescription had only just been received from Gp surgery and she dispensed it asap for me . I’m so sorry I did into note the lady’s name but THANK YOU , especially from Paul.L ! He was ever so grateful for the apeeed. Of service. Excellent.
Item was posted to the wrong address. Lloyds Pharmacy advised me to find out from the courier where the parcel is ( not my problem)Submitted several web form requests to Lloyds Pharmacy over several days and had no response. Had to open a case with PayPal to get a refund.Will never use this shop again
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