lol.travel

2.3
2.3 Based on 81 reviews

Find out best deals on scheduled flights, hotels, rental cars and enjoy a brand new way to travel...

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Average Rating

2.3

/
5

81 Reviews

5 Star
26%
4 Star
4%
3 Star
4%
2 Star
2%
1 Star
64%

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Review Time

Beatrice
checked luggage

It wasn't clear when I booked that the checked luggage isn't included and I needed to add it later for more money.

2
Date of experience: Aug 29, 2025
Fabiana
Unreliable agency and non-existent customer care

We booked a travel package through this agency that included two stopovers. However, the first flight was canceled, causing us to miss our connections. The agency completely ignored our situation. When they did respond, they simply shifted the blame to the airline and did not assist us in booking the next flight. As a result, we were stranded at the airport for 24 hours with no support or solutions. Their service was absolutely terrible. We strongly advise avoiding this agency at all costs.

1
Date of experience: Aug 21, 2025
R. Martin
Misleading price advertising

Misleading price advertising. Be aware of hidden fees when paying.

1
Date of experience: Aug 07, 2025
Kalev Kompus
Scammers

Stay Away – Misleading Prices and False PromisesAvoid lol.travel at all costs. They lure you in with promises of free baggage and the lowest prices on partner sites like Momondo, but as soon as you click through to their site, the price jumps and the “included” baggage suddenly disappears. Their advertising is completely misleading. This company is a scam – save yourself the stress and book elsewhere.

1
Date of experience: Aug 07, 2025
TT55
Lol travel.

Lol travel.Is a scam company. They took credit card details then they told me the cart had been declined. I gave them another cards details which went through at 296 pounds instead of 260 Then later looking I saw that from my credit card they're taken 1 pound then they took 1,000 pounds and then they took 1,500 pounds. I tried to call them as Id not received my flight ticket.I have tried calling them and they've blocked me.So I'm out of pocket over 3,000 pounds with this company.One of my banks have said they are not legitimate their scammers and looking at the posts that's exactly what they are!On one bank statement it says lol travel On another statement it says love holidays!Please by thinking your saving a little bit of money your not .Don't give this company any card details!

1
Date of experience: Jul 30, 2025
Berenice Lewis
Avoid lol.travel – Still waiting for my refund

I had a very disappointing experience with lol.travel. After my flight itinerary was significantly changed, I requested a refund. The airline confirmed that they approved the refund and transferred the money to lol.travel weeks ago. Despite this, lol.travel has not returned my money.I have filed a formal complaint with the Swedish National Board for Consumer Disputes (ARN) and reported the case to ECC Sweden. This has caused me a lot of stress, especially since the tickets were a significant financial expense for me.I strongly advise others to avoid booking through lol.travel. If anything goes wrong, you may be left without support or your money.

1
Date of experience: Jul 29, 2025
Lottie H.
Outstanding professionalism and tailored support for our urgent flight change.

We requested the agency to handle a sudden change to our return flight, and their response was extremely fast, professional, detailed, and tailored to our situation.Despite the complexity of our request, they were able to adapt to our payment constraints and provided us with a suitable alternative.All of this was done step by step, with an astonishing level of professionalism, and within the same evening !

5
Date of experience: Jun 30, 2025
Dirk Barnes
Tried to book a flight

Tried to book a flight, got hit with 140e "Management fee" right after I've entered all the details and was on my final "Payment" step. This is what is called "scam".

1
Date of experience: Jun 11, 2025
Erastus Patterson
Booked Misano hotel via lol. No issues.

Booked a Misano hotel via lol in November 2024, for a stay in June 2025. Hadn’t used them previously and was concerned about the reviews, that I read after booking, but everything was fine. No issues.

5
Date of experience: Jun 11, 2025
Jon Morris
I booked a hotel with lol.travel

I booked a hotel with lol.travel, I had a 7night stay in Menorca for £350. Everything was booked and i finished my trip in the hotel i booked. The communication could have been better, in terms of giving me more information about booking confirmation. I had to email and ask. Otherwise it was fine.

4
Date of experience: Jun 10, 2025

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