Review Time
Surprisingly, one of the good online travel agencies! They've replied very fast to my mails, I got my money back in record-time for a cancelled flight... I usually try to not use OTAs, but here I don't have any reluctance & could recommend them.What I did not like: somehow, the language for one of my bookings was Italian. Don't know if I screwed up or something on their side.And the hotel selection is not that broad, but was sufficient after all.
We use kayak which is the main host for travel bargains hunting. We were directed to loltravel and bought 4 tickets to osaka. To our horror, the reference PNR is not able to check in. We have to make a trip to the airport to do a manual check in a day before the travel. The pnone number provided only get a computer response and always busy with no one available to answer any query thus wasted our overseas call. Wrote an email and worse, replied was in some funny language that we don’t understand. Our opinion is avoid this site at all costs
I would like to share my negative experience with the travel agency lol.travel. It was my first time using their services, purchasing tickets with a flexible option and the ability to cancel. Of course, I had to pay extra for this flexibility.However, when the need arose to change the departure date, I was met with unexpected and unfair conditions. I was informed that I needed to pay an additional 55 euros for service fees to make the transfer, and the new ticket price suddenly doubled the original cost. Attempting to cancel the flight also ended in failure.At the time of my inquiry, I had three weeks until the supposed departure date, and despite timely attempts to resolve the issue, I faced refusal. The flight was not canceled, but I never received my money back for the tickets.I can confidently say that my experience with lol.travel left a sour taste. Their actions seem extremely dishonest, and I was left without my money and the ability to use the purchased services. I recommend being cautious when choosing this company, as their practices closely resemble fraudulent behavior.
I already have given my review about loltravel. I am again reviewing just to save others from their traps. Its better to avoid them. I already got trapped in. Don’t want anyone to get trapped in. Thanks. I am not from any other travel agency. I can also share my own PNR number. Thanks.
I buy a flight ticket in Lol and i haven't y received m'y confirmation ticket so i call the following number +39 0541752532 and the person i had on phone was not helpfull and she did not give any explication because i am not a Travel agency
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