Review Time
Zero stars. This company is unethical and horrible. I ordered many items (big mistake on my end). Their website states 30 day refund. They don’t uphold to their policy. I have requested to return items as stated per their policy. They denied me and ask me to keep the items and order new items. Then offered me a 15% refund and then a 20% refund. This company is 100% awful not to mention the products are extremely poor quality. I can’t believe I was scammed so bad by them. I will be posting everywhere and hope to help others from the burden of this company. They need to be put out of business.
This company claims to be out of England or the US but they are out of China. I tried cancelling my order the minute I got the email that said it would take more than 16 days to deliver. It should be a law against those that LIE about their location. Waiting to talk to bank regarding cancelling since this company refuses to let me cancel before shipping.As of 8/27/25 three days after I placed my order, I've sent 4 emails to cancel this order & no one has responded, but they want me to respond to a review here on Trustpilot. Make that make sense. I had to dispute this charge through my bank in order to cancel. I had something similar happen about 5 years ago with another Chinese company which is why I always do my due diligence before making purchases. Their website wants you to believe that they are either in the US or the UK, they are in neither. DON'T TRUST THIS SHOP!!!
After exactly 37 days, I received the two piece set.I ordered a set that, according to the product description, were supposed to be made from a cotton and linen blend. However, the item I received is clearly made from a cheap 100% polyester material, which is completely unacceptable and misleading.This is a clear case of false advertising, and I am extremely disappointed with the quality and dishonesty in the product description and their service. I expected to receive what I was promised—a breathable, natural-fabric garment, not a synthetic substitute.I requested the refund and instructions how to return it, however I have been told they are sending replacement. Continuations of the story : The situation escalated when I received the same set again within just three days—only the color was different. This made me even more frustrated. I immediately requested a refund and asked for clear instructions on how to return both sets and paid label . Instead of resolving the issue, the seller initially offered me a 35% refund, then later increased the offer to 50%, both of which I declined. To make matters worse, they also stated that they would not cover the return shipping costs. As a result, I filed a refund request with my bank to dispute the transaction.
Very disappointing experience. The items took so long to arrive, I thought they must have got lost in the post. When they finally arrived I was disappointed with the very poor quality and cheap feel. Nothing like what I was expecting. Also, I didn't receive an order confirmation email, which was the first red flag. Don't fall for their advertising. It's a huge scam. Wish I had read these reviews first.
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