luggagetoship.com

4.7
4.7 Based on 213 reviews

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Average Rating

4.7

/
5

213 Reviews

5 Star
89%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
6%

Filtered Reviews

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Review Time

Sylvaine Francine
The agent was great!

The agent, John, was very helpful and detailed in his explanations.Thank you!

5
Date of experience: Aug 03, 2025
Kristin Long
Exceptional customer service + props to Adam

I have an important shipment that means a lot to me and your customer service is exceptional. I want to specifically praise Adam, who has picked up the phone each time I call and is immediately offering help. I rarely go out of my way to write reviews like this so I hope this tells you how much I appreciate customer service like this. Massive props to Adam and the company.

5
Date of experience: Jul 30, 2025
Excellent communication skills

Excellent communication skills, informative, friendly and professional! Truly appreciate this agent!

5
Date of experience: Jul 27, 2025
Kane Cook
Adham is AWESOME

Adham is awesome! He was super helpful and made everything way easier. Really appreciated how friendly and patient he was. Great customer service!

5
Date of experience: Jul 26, 2025
Russi W.
Customer service is great

Customer service is great! Adam was very helpful when FedEx did not show up to pick up my luggages. He efficiently rescheduled my appointment and was overall very courteous.

5
Date of experience: Jul 25, 2025
Sharon Smith
I want to give a big thank you to Adham…

I want to give a big thank you to Adham from the Luggage-to-Ship Company for being incredibly helpful throughout the entire process of shipping my luggage from California to Saudi Arabia. He was always accessible whenever I had a question or needed assistance. Adham explained everything clearly and made the entire experience easy and stress-free. He consistently followed up in a timely manner and always delivered on what he promised. I truly appreciate his professionalism and support—thank you, Adham!

5
Date of experience: Jul 24, 2025
Ab Coleman
Customer service was fantastic

Customer service was fantastic . Oliver was amazing the way he understood the problem I was experiencing with the shipping place.He resolved the problem immediately, so kind and patient. First time I used a shipping company, and without a doubt I would use there service again 👍👍

5
Date of experience: Jul 22, 2025
Emmanuel Foster
Thank you, Adam

Adam was courteous and very helpful. He resolved my issue quickly and I appreciate it since packing and shipping boxes is not anything I have ever done before, which caused me some anxiety. Thank you, Adam.

5
Date of experience: Jul 22, 2025
Jasmine Turner
Fantastic support

I contacted Luggage to Ship after an unexpected change in plans. Adham at their weekend support desk could not have been nicer or more professional, and was is a tremendous help making this less stressful.I will be using Luggage to Ship again.

5
Date of experience: Jul 19, 2025
JC86
Adham was so articulate in explaining…

Adham was so articulate in explaining the process to me and helping me with my inquiry. He also took one step above and beyond to call me back to confirm status

5
Date of experience: Jul 17, 2025

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