luxelightuk.com

3.9
3.9 Based on 283 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

283 Reviews

5 Star
62%
4 Star
11%
3 Star
2%
2 Star
4%
1 Star
22%

Filtered Reviews

Filter Reviews

Review Time

Michelle Stevenson
Looks great but isn’t!

Looks great but isn’t!Hubby is a plumber and used this once then gave up as the light is so sensitive to movement it kept switching on then off.

1
Date of experience: Oct 20, 2025
Jackie Dawkins
Please avoid using this company

Please avoid using this company! I placed an order for a head torch for my dad as a present. After waiting 3 weeks for it to arrive it was sent from China and on opening the packaging it was missing the charging cable. I have emailed them several times and they don’t reply. The head torch is useless if it can’t be charged! I will be raising a dispute with my credit card company to hopefully get a refund.

1
Date of experience: Oct 16, 2025
Vicki Clarke
Scam!

The head torch took ages to be delivered and after several hours of charging it doesn’t work. I have tried to contact the company on the email provided but it’s being returned as email unavailable. There doesn’t seem to be any other way to contact this company so therefore I can’t only conclude that this is a scam. Avoid at all costs!Update: I now have been contacted by customer services twice asking me the same questions which I have already answered. I am assuming they are doing this to delay everything so it goes over the 30 days so they will then refuse to refund. Absolute SCAM!

1
Date of experience: Oct 16, 2025
Mrs ROSALYN Cox
Fast service and really good product

Fast service and really good product

5
Date of experience: Oct 16, 2025
Arrived quickly & just what we were…

Arrived quickly & just what we were looking for. Great light.

5
Date of experience: Oct 15, 2025
Sue Winchcombe
Fantastic for dog walking

Brought one for me and one for my daughter to walk the dogs, best light I've ever brought lights up so much, great in fields, park etc

5
Date of experience: Oct 14, 2025
Janet Proudfoot
A Great Buy

I bought this light for walking my dog in the dark. It proved to be a great buy, especially with the ability to turn it on and off by using my free hand. I have already recommended it to my friends and family

5
Date of experience: Oct 14, 2025
Helen
Very pleased with my new headtorch .

5
Date of experience: Oct 12, 2025
Jacob
Terrible product quality and false delivery promises

Terrible product quality. Site says orders come with 48h Royal Mail delivery, but they’re actually dispatched from China and take at least a week to arrive.

1
Date of experience: Oct 06, 2025
Miss Susan Bray
I'd give it 0 stars if I could as I…

I'd give it 0 stars if I could as I ordered one in October 2025. No sign of it and no way of communicating with the company

1
Date of experience: Oct 05, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More